WordPress, Facebook, Disqus, Oh My! Which Comment System Should You Use?

Blog comments used to be simple.

If you used Wordpress, then your comments used Wordpress, too.

But, then the world of blogging got more complicated. Disqus came around and offered us an alternative to Wordpress’s comment system. Disqus came with some nice bells and whistles, such as social media integration.

Then Facebook came in and furthered their own quest of world domination with the Facebook comments system. This got even easier to integrate into Wordpress blogs with the more recent release of the official Facebook plug-in for Wordpress.

There’s also the likes of IntenseDebate. And LiveFyre.

In other words, options. Tons of options.

And with that… confusion.

Blog comments used to be simple.

If you used WordPress, then your comments used WordPress, too.

But, then the world of blogging got more complicated. Disqus came around and offered us an alternative to WordPress’s comment system. Disqus came with some nice bells and whistles, such as social media integration.

Then Facebook came in and furthered their own quest of world domination with the Facebook comments system. This got even easier to integrate into WordPress blogs with the more recent release of the official Facebook plug-in for WordPress.

There’s also the likes of IntenseDebate. And LiveFyre.

In other words, options. Tons of options.

And with that… confusion.

My Affair With Disqus

I have been using Disqus on both of my main sites (this one and PCMech) for a little while now.

I didn’t always care for it. In fact, a trek down memory lane in the archives of this blog shows an evolution:

I ended up going with Disqus because of the easy social media integration. I liked the fact that people could log in with Facebook and optionally have their comment cross-posted to their Facebook wall. I liked the increased potential of commenter interaction.

And Then Disqus 2012 Happened…

Disqus 2012. It is what the company is calling it. The new iteration of Disqus.

So, they take a working setup… and change it.

In essence, they’re trying to turn Disqus itself into some kind of social network. They changed the interface somewhat and made it less… blog-like. If you’re already a registered Disqus user and you’re logged in, then its fine. But, most of the Internet is NOT logged into Disqus. For them, Disqus does not look like a typical comment system. The email field isn’t seen until you click the “name” field. And, even then, the language of the interface makes it seem as if you’re registering for Disqus just to post the comment. And, that might rub a lot of commenters the wrong way.

Also, clicking on a commenter’s name takes you to their Disqus profile – NOT the person’s website.

And there’s the discovery box… the list of related posts which appears after the Disqus comments. The feature is redundant because a lot of blog themes take care of that functionality on their own. Some blogs prefer not to even have it. Yet, Disqus is adamant about having that feature because they’ve determined that discovery is important. That’s fine… but I like options. I don’t like to be forced to give Disqus that much real estate on my site even if those links point back to me.

But, the most telling thing for me is based on observation over time. And that is…

My comment counts dropped noticeably.

Whereas I used to see 20-40 comments on a post fairly routinely, today I’m seeing less than half that amount. Some posts end up with single-digit comment counts. Based on the history of this site, it’s audience, and the traffic… that’s really odd. And, it seemed to drop off significantly when Disqus evolved my site over to 2012.

Is Disqus the sole cause for that? Likely not. However, it was a fairly observable drop-off when Disqus 2012 came out

Should I Use Facebook?

Facebook comments have improved quite a bit. For one, the plug-in means that Facebook comments are now locally saved to your blog database as well. This is very important in case you want to stop using Facebook. Also, they say that Facebook comments now work for SEO as well.

I also like the viral promotional capability of Facebook comments. Users optionally have the ability to cross-post the comment to their Facebook wall, complete with a link to the post. That is fantastic promotion – something that would make any blog owner happy.

I may introduce FB comments at some point, however I won’t force people to use it. When I’ve asked people their thoughts on it, I got a fair amount of people saying they  would not want to use Facebook comments on a site. Some people just don’t like surfing the Internet while logged into Facebook for security and privacy reasons. Others are afraid their comment will be posted to Facebook even when they don’t want it to.

In the end, there are still a lot of people who don’t trust Facebook comments.

An Informal Social Media Poll

I went and did a very informal little poll on my social media accounts asking the question:

Which platform makes you more likely to post a comment on a blog: WordPress, Facebook, or Disqus?

Disqus is definitely more popular amount the Google Plus crowd for some reason (they don’t like Facebook very much over there.)

The Facebook poll showed the following results:

Then, in a discussion thread about the same, I got a lot of feedback. 17 comments on the thread (when you remove my own). 60% of them seemed to prefer the WordPress comment system and the other 40% were fine with Disqus. Interestingly, some of the people who preferred Wordpress REALLY disliked Disqus. And, there wasn’t a single kind word about LiveFyre anywhere in the bunch. A couple of people said they truly hated LiveFyre.

On Twitter, those who replied seemed to prefer WordPress.

So, all in all, this admittedly very informal survey showed that people prefer the built-in comment system of WordPress over the other options. Facebook and Disqus seemed to be in a bit of a dead-heat, although all things considered, Disqus was more popular than Facebook.

The Academy Turns Off Disqus

I’ve made some design changes to this site and one of them is to switch back to WordPress’s internal comment system. While Disqus has its fans – and its strengths – it seems like there was more support for WordPress. But, my decision obviously goes beyond merely an informal poll. WordPress has some noteworthy advantages over Disqus, including:

  • The ability to control the look and feel of the comments in a fine-tuned way.
  • The ability to run plug-ins which affect the comments. For example, I can easily set up a way to subscribe comments to my Aweber email list (with permission, of course) when they post a comment. Something like that is very handy and makes the comments a more effective lead generator.
  • Disqus seems to have no way of moderating comments via mobile device, outside of a third-party app which isn’t scaled up for iPad – and hasn’t been updated since 2010. On the flip side, WordPress has a free and pretty capable app for both iPhone and iPad which allows me to moderate and reply to comments on the go.
  • Being able to have TOTAL control over the look-and-feel rather than Disqus making the decision for me. For instance, I don’t want the “discovery box” that Disqus put there and I had no option to turn it off.
  • Speed. Running comments in-house is faster and increased page load times compared to loading up remote code for Disqus.

And, if people want to be able to log in with Facebook or Twitter, there’s still options. Plug-ins like Simple Twitter Connect or Simple Facebook Connect will get the job done. On my todo list. 🙂

Do You Use Third-Party Comment Systems?

I want to make clear… just because I made the decision to switch back doesn’t mean I’m recommending others do the same. It is a personal decision. For me, I wanted the control and flexibility that I get with in-house comments.

But, there are most definitely good reasons to go third-party. Some sites do very well using third-party comments. You can find case studies all over the place to support almost any comment system you’re considering.

What’s working for you?

Do you use a third-party comment system? If so, which?

And, as an end user, which do YOU prefer?

About David Risley
David Risley is the founder of the Blog Marketing Academy, a 20-year veteran blogger and online entrepreneur. His focus? Building a reliable, recurring business around his "lifestyle" and the lives of his students. He has this weird obsession with traveling in his motorhome around the country with his wife and 2 kids. David also likes to talk about himself in the third person. In bios like this one. Read his full story.
  • rajesh manokaran says:

    I love using Disqus comments because of the ability to moderate and reply to the comments from the mail itself.

  • Martin says:

    I like the idea of using Facebook for comments, particularly if you’re trying to build a community around your facebook page or something.

    I do like the disqus comments/avatars/linkage though, but FB seems to have a lot of upside to it.

  • John Wick says:

    I see you’re not using disqus anymore. But I think it also helps the blog since disqus also helps to get blog engagement by keeping some links of the blog posts.

  • Collins says:

    i must say great post you wrote here. been using disqus for over a year and most of my site viewers find it really hard to comment using it. i later tried using it myself as an average user and gosh the procedure was too much. after signing up using Facebook or other social media it still sends a verification email. activating the verification email takes the use directly to the disqus platform where he or she starts registering on the disqus platform. I didnt like that i am currently working on using the default WP comment system

  • I prefer the normal WordPress system or something without a login, it is at least better than having to register.

  • I use Discus, and every time i use that, because i got lot of solutions in Discus commenting, and i get positive energy to solve that problems

  • Paul says:

    Hi All,

    Good thread! I’m a newbie and I decided to stick with WP comments as well. My question is what is the easiest way for people to comment with the least amount of spam? Should I have them log in or do what this site is doing and use the name and email option? I would love an anyone can comment feature but afraid of spam. Does Akismet do a good job with comments?


  • Areeb Yasir says:

    I personally prefer the normal WordPress system or something without a login, it is at least better than having to register.
    I recently got a Disqus account but I just don’t have time to maintain accounts on social media like Twitter, Facebook etc…

  • Number of comments in this article is the proof of which commenting system one should use. No one will bother to login somewhere(say disqus) to leave their feedback, except the matter is not very very important.

    Btw, I was thinking about using disqus as comment system in my blogs, and this article made me think twice before such implementation.

  • I use comment system for disqus because it is very easy for me. actually I use everything.

  • mike says:

    I like wordpress comments. Nuff said. Simplicity is key for comments

  • Elissa says:

    We’re throwing our hat in the ring with a new native WordPress commenting plugin (Epoch) that is realtime, cache friendly, and improves site performance. It’s free, too. Check it out at http://wptavern.com/postmatic-brings-100-realtime-commenting-to-wordpress-with-epoch-plugin

    Here are some of the benefits of using Epoch:

    1. Both loading comments and submitting comments are incredibly fast. Way faster than Disqus. Faster than any comment system we’ve seen.
    2. For the first time someone can say this: running native WordPress commenting will actually increase your site performance.
    3. It is fully CDN and cache compatible.
    4. Commenting is realtime and updated without page refresh, all the while being incredibly gentle on the server.
    5. Epoch offers three ways to integrate with your theme.
    a. The first tries to continue using your existing comment template but giving you the performance gains.
    b. The second overrides your comment template but inherits typography and colors from your theme.
    c. The third totally replaces your comment template ala’ Disqus or Jetpack Comments.
    6. Since it uses native commenting it is completely private. No farming of user data. No profiling. Your data stays on your server.
    7. It’s compatible with dozens of other commenting plugins to add things like social login, toolbars, attachments, subscriptions…
    8. Epoch and Postmatic are integrated to play well together. For example when leaving a comment in Epoch, Postmatic can pop up an optin modal prompting the commenter to subscribe to new post notifications with just one more click.

  • Joe Simmonds says:

    I really don’t get the point in using Disqus. If you’re running a WordPress blog and really don’t want to be using the standard comment functionality, Facebook seems to provide the best feature set. I’ll be sticking with WP comments for my sites though.

  • ViralPowered says:

    I have used nearly all the different possible commenting systems out there, and that is a lot! I have had a huge drop in comments since I started using disqus. People are not familiar with it, and they do not want to sign up with it…it is foreign to them. I think facebook comments create a fear that somethings said off of facebook are meant to stay off facebook. Friends can hear some things you comment on, and that is not always wanted by commenters. WordPress built-in comments system is the best I have used, simply because it is very customizable, user friendly, and it has great spam control plugins to prevent the rats from selling medicine the world…what losers those guys are. Great blog, and thanks for the information. Good Luck all!

  • Daniel Keith says:

    Hi there,
    great post. It is really a detailed comparison of the available famous commenting systems.
    But in my opinion, Jetpack should be added in this list. As it provides commenting system, makes a website mobile responsive and has many other customization options
    So, it is a better alternative.

  • I am using Disqus at the moment, but I’m not happy with the integration to my site. If a post changes title; Disqus doesn’t catch that and keeps displaying the old title. Yes I can change it manually at the admin panel, but I don’t want to do that! Not getting the backlink is also a very valid point.

    After reading this I am even more certain that I’ll be migrating to the native commenting system. Thanks for an informative post!

  • Checa says:

    I think Disqus is the best for the blog comments

  • Thiago says:

    I think it depends on your business. In a blog with more viral content facebook comments go very well.

  • John says:

    Are there any alternatives to livefyre, so it will be possible to get comments from Twitter/Facebook into the WordPress blog?

  • Ashish Ajani says:

    Really very useful article David. I was about to add commenting system on my blog and thought to make some research on whether I should add Disqus or WordPress commenting system. Came across your article and found some very useful information. Thank you very much for sharing great information and after seeing your poll results I made decision to keep default WordPress commenting system on my blog. Appriciation for your time writing this article.

  • I like disqus in the way of “work out of the box”, but still want for a more “private” solution. I guess a standard system with lot of login drivers would be the great solution. Liked the Vicomi’s look.

  • Roxanne says:

    I’m using Blogger/Blogspot but I still checked this out because I’m thinking whether to still use Disqus as my comment system or just go back to my blog’s default comment system.

    What I love about Disqus is that I can easily manage the comments on my blog and it offers many options on where you can sign in it leave a comment but I noticed lately that its design kinda looks intimidating for some people especially if you’re not familiar with it.

    When it comes to Blogger’s default comment system, it also allows people to leave their URL below their comment but I’m afraid of receiving spam comments from people just for the sake of promoting their website instead of leaving a genuine comment.

    I’m still confused, to be honest. I still don’t know if I’ll go back to the default comment system although I’m leaning towards going back to default because I’m starting over again in blogging.

  • Yogchoudhary says:

    On my personal website i use jetpeck commenting system. i think this one is the easy and user friendly commenting system and user can easy insert their name & website. &
    Thanks for this informative article.

  • Jessika says:

    Oh my goodness! Impressive article dude! Thanks, However
    I am encountering troubles with your RSS. I don’t
    understand why I cannot join it. Is there anybody else getting similar RSS issues?
    Anyone that knows the solution will you kindly respond?

  • King Manu says:

    I personally use jetpack commenting system. That’s just WordPress with the possibility of Facebook and twitter login. Tried Facebook comments but really didn’t liked that. Now i am sticking with the basics. Users can also insert their name and website as usual and that’s a cool way.
    Disqus make things much more dependable . You need to get that profile , check them on their website. I don’t know, i really don’t like to depend on other websites. It feels like they are stealing my juice away.

  • Michael says:

    It also depends on the theme you are using for WordPress too. Some people will have a professional paid theme from themeforest, and it has nice look for WordPress comments. All you need is a 1 to a few more plugins for added features and it works fine, and for spam. I use Zero Spam, and I have yet to have any.

  • I think using WordPress is okay. I have nothing bad to say on how they’re comment system work. I think I’ll stay as is. But if you want to explore, you can always try Facebook.

  • Waqas Ahmad says:

    Thank you so much David Risley. you saved my time. i was switching to discuss comments and was wasting my time in finding the way to load it conditionally. but now m going to relax as m not leaving the wordpress comment system.

  • Add me to the club of folks who dislike Disqus. I hate jumping through hoops so that I can comment on a post and I worry about security.

    Along with WordPress’ native system, I’ve been using Postmatic on my blog as an alternative for comments – http://wordpress.org/plugins/postmatic. Folks seem to be responding well to the ability to respond to posts via Email.

    • Dan Black says:

      Interesting Elissa,

      So you use wordpress with jetpack and this postmatic plugin? If I understand it correctly it fills the gap for people that don’t have one of the 4 social accounts needed with the jetpack/wp comment system.

      I use disqus and I’m very tired of it. When they made that change back in 2012 where you had to jump through hoops to re-tweet and re-post on facebook your comment my traffic died. But I’ve got so many comments with disqus that I’d like to keep using.

      I wish there was a way to use both disqus and wordpress but I can’t find anyone that knows how to do it.

  • Thanks for the post. I have confusions about disqus system but now i have no confusion. Thanks for explaining the post..

  • Ashish Ajani says:

    One issue on my site is loading time. Whenever I check the load speeds of my site using any tool, the Disqus script is the worst offender, because we do not have control over it. Otherwise the disqus is useful and the main reason I’ve been using it for so long, is because of the ability to easily moderate and reply to comments via email. Nice article David.

  • GaijinSan says:

    I like the good old word-press comments better. They belong to me and are part of my database. It think this is much more future-proof. I must admit I’ve been annoyed to register to Disqus. It might attract “professional” commentators but might also repel a lot the occasional/rare commentators.

  • franklin lee says:

    I have always wondered why people use Disqus. I have never seen the advantage. I use Jetpack it help me.

  • Guido says:

    I think I would go for Facebook comments. Nowadays, everyone is using Facebook, and when commenting your friends will also see the comments you made. Therefore your website will have more views and perhaps more visitors.

  • Greg Perry says:

    Thanks for this. I found the real answer right here: which one are you using? Answer: Jetpack. 🙂

  • Kc Judah says:

    I started with WordPress comments, then saw a bunch of authority blogs using Disqus and Livefyre. I was very confused as to which one is best for me.

    Fortunately, Jetpack allows social media sign in now with their internal comment system, for which I was extremely happy. I don’t like complications especially having x amount of plugins on one site.

    In the end I decided to follow my gut and a rule I learned many years ago, K.I.S.S.

  • Matt says:

    Is it possible to move to Google+ comment system without losing Disqus comments on older posts?

  • Allen says:

    David, you seem to be using the WordPress Jetpack commenting system now. I would be interested to know if there was a resurgence in the quantity of commenting after switching to this.

  • I use WordPress comments – the built-in system, and Akismet for spam.

    I have tried Disqus in the past and like the functionality but it was absurdly slow at the time and I dropped it for that reason.

    I’m thinking now of switching to Facebook comments for one main reason: 70% of our traffic comes from Facebook.

    I have also noticed comments on our more controversial articles tend to draw trolls who may not be real people. Our site (WestBocaNews.com) is a local site for local people. We’re not trying to bring in outsiders and I don’t think allowing anonymity helps our site.

    Curious what you think about that – especially whether FB comments is especially appropriate for a site that gets most of its traffic from FB.

  • Ritu says:

    I’m still torn between the two. I like the idea of Facebook but I’m not getting notified when I get new comments. Mega annoying. This post was insightful, thank you.

  • garywal says:

    I dont want to use facebook since you’ll lost all the comments/interaction once you remove the fb comment system, This is the firstime I heard that facebook comment system can be saved to your system…is that true as you said it? that is the only reason I am not using facebook comment, so if what you’re saying is true then maybe I should use facebook comment.

  • I just noticed recently that Disqus, which I was using for awhile now and was very happy with their system, changed the down votes. Disqus changed the system where no one can see how many down votes a commenter has received. Disqus claims that they did this to keep a “positive atmosphere,” but I don’t like this.

    I feel it limits people’s digital experiences and it does not truly reflects what the community feels about any given topic. And since I have a political blog, this really limits my readers’ ways of expressing themselves.

    Even though I created my blog myself, I’m not that good at coding or I would create my own commenting system. So my question is this: Are there any other Disqus-like commenting system that allows people to see both the number of thumb ups and thumb downs?

  • jupiterjim says:

    Great Article!

    You mentioned Better Control of the comments look and feel AND better loading times and speed for using WordPress commenting feature.

    Plus the comments remain in your own database.

    So I’d have to say I’m a HUGE Fan of WordPress comment system and that’s probably all I’ll ever use!!!!

    ~ Jupiter Jim

  • ailen disoja says:

    Thanks so much for these suggestions and for all the inspirations here

  • aylalee says:

    That’s a great post! The ironic thing is it makes me want to leave a comment, just to see how your works 😀
    The only problem is, several people feel the same way so I have to scroll very far to post one. I would suggest having ‘leave a reply’ at the top if possible, though I understand the need to encourage people to read other comments… who really has time to read all of them? However, I would love to know how you moderate spam and what wordpress widget you use for your comments? I’m just hoping this question hasn’t been answered! Thanks so much this was helpful. Putting it on the list to read some other posts.

  • Akshika says:

    I Still Don’t understand why people use Disqus? A lot of blogs i used to comment on are using Disqus now and thats a big turn off for me. I dont want to login to Disqus. WordPress In Built Comment System is best. Why Use Disqus?

    • hyhybt says:

      “I don’t want to log in to Disqus.” Is Disqus harder to sign into than WordPress for you?

      As for why people would like it: email notifications are not only formatted in a useful way (quoting part of the comment the new one is a response to rather than the same old block of the original article every time) and, most importantly, *you can respond to them by clicking “reply” in your email program.” Post once on a page and you can continue the conversation freely without ever having to go back to it. Why would anyone hate that?

  • Robert says:

    Chaps and Chapettes,

    I’ve been following this article almost from the beginning, and already commented a few times here.
    I decided to go with Livefyre. Which turned out to be a constant battle with their stylesheet.

    The good:
    – They have a very knowledgeable employee, Jeremy Hicks, who is very helpful too.
    – The first response to queries by email from him (I needed his help twice) was always within 6 hours.
    The email conversation resulting after that had responses from him almost instantaneously.
    – It’s possible to style the look of the LiveFyre commenting system into the extreme. None of the other 3rd party commenting systems offers this. There is none better. You can change the look completely to fit your sites style. (I’ll prove it below.)

    The bad:
    – It’s also comments in an iframe.
    – Livefyre keeps changing markup (HTML) and especially their class names and ID names in their comments stylesheet.
    **Without prior notice.**
    The styling of the comment input box and the toolbar right below it, are the 2 things which usually break.
    It’s a bloody nightmare to keep up. About once a month it breaks. Sometimes small, sometimes big. So I gave up and did not use them further.

    To prove that I’m not attempting to smear LiveFyre, I’m posting the URL of the first site that was a test bed to find out how far I could go with styling their comments. This is not a WordPress blog, but straight HTML5+CSS+JS.
    It’s for open source scripts which are only of interest for Unix sysadmins, so I’m not gnimmaps. And the subject is not popular anyway. 😛

    Click the comments button at the top right when you arrive here : nullmailer-install-daemonize.bitbucket.org/
    Fair WARNING: It’s broken.

    I’m not even bothering to use LiveFyre and other 3rd party commenting systems on other sites. Not sites from me, nor others.

  • I am really confused on which system to use. I code my website from scratch so it is impossible to use the native wordpress comment.

    I also agree that Disqus are trying to build a social platform around their product which is bad for website owners.

    I will test IntenseDebate by automattic.

  • Sahith says:

    I really love default wordPress comment system. I used Disqus and livefye, but I didn’t really liked them, and I felt they are not that useful.

  • papa recipes says:

    i code mysite a-z , but i want to put a comment system now. Really dont know which one to use. I like facebook system. But it is kind of suz if i have to leave non facebook user out of my door. is there any thing has fb and google plus together ?

  • Jared says:

    It seems that there are two way ahead in the commenting… advertising and social networking, which essentially turns to advertising. Personally I don’t want to create a ton of different accounts just to comment on blogs… so I won’t use Livefyre or Discuss. I don’t do Facebook or Google+. So, the only sites I leave comments on are the WordPress sites.

  • I am now also deciding to go with Word Press. Because most of my readership is mainly from Facebook (I’m still new), I really wanted something that would have the ability and the OPTION to share onto Facebook. but since I don’t like that the Facebook Commenting system doesn’t play nice with my theme, I’ll just have to wait and hope that WP will/might integrate one little button that gives to option to share the comment on either Social Networking sites.

    • FirefoxGuru says:

      Facebook added the option to optionally post to your timeline now when posting a comment.

  • Kam Low says:

    Thanks for the informative post, it’s certainly helped me make in informed decision on which blog comment engine to use. I’ll probably go with native comments, although I noticed you seem to have switched to Jetpack since writing this post?

  • I have used Intensedebate and facebook commenting system on my blog which has seriously increased the page loading time & still not yet tried Disqus.

  • Zebra Themes says:

    I had never used Disqus on my site but have heard from lots of my contacts that it is very effeciant.I look forward using Facebook plugin and would tell you how it would like using it.

  • Samad says:

    I have noticed that Disqus places its link (which is dofollow) at the end of their widget. Is it safe for a website?

  • Sachin Verma says:

    I have searched a lot about the same topic, most of my fellow bloggers use discuss, because they are already registered on disqus. But the comments of people not registered on disqus already are lost this way. I myself stopped using disqus for the reasons that, it requires registration, it doesn’t match my website’s design, it takes time to load and finally WordPress default comment system is better along with Akismet. 🙂
    P.S: I found your website from Google search and bookmarked it, a nice design and fonts look great.

  • jainhost says:

    These days almost all Internet users are on social networking sites like Twitter, Facebook and Google Plus. Hence there is a high percentage of possibility that they will be logged into one of these accounts at any given time.

    • Robert says:

      And that’s exactly why they skip commenting.

      Facebook, LinkedIn, etc want to know where you hang out. It gives them valuable information to target you with ads, or to sell on the collected information (anonymously or not).
      For example, unchecking the “Post to Facebook” checkbox with Facebook comments will still tell them where you visit, what you like and dislike (your views) from the comments you make. All that unchecking the box does, is that your comments will not appear on your timeline.

      The main reason the Google-Facebook deal fell through, was that Facebook wanted to expand across the internet and be where you are (decentral), and Google wanted people to visit the Facebook site (central).
      Guess who was right?

      Your free Facebook/Instagram iOS/Android App is one and the same thing.

      P.S. Substitute Facebook where applicable. This is not a rant against Facebook.

  • BuckShank says:

    More than a year later and this content is still relevant. Its very hard to filter the noise these days. This article is definitely not noise. The search engines have become worse because they are now trying to be clever and predict what you want.

    I don’t think people really care about the commenting system per se. Professional comment’ers probably do because they are waging campaigns and disqus offers them a way to measure their objective successes. Average users probably only care about how expedient the process is to make a comment (login, anti-spam, etc). More savvy users might care how their comment would affect their image by others in their social circle; while a local commenting system prevents this.

    In the beginning disqus was probably great because it was a labor of love and any income was just bonus. I don’t know the history of disqus but if it was recently sold I can only assume that the new owners will want some return on investment and will attempt to monetize each letter of a comment somehow. Which means the users will suffer.

    • Hyhybt says:

      Your categories all seem to assume commenters only want to address the original article and then move on, leaving no room for those who want to participate in an actual *discussion* and appreciate features that make that more convenient.

  • jcapz says:

    It’s crazy to see the amazing amount of comments. This post has helped me a lot already. I had Disqus for a short period of time and will just stick to WP since my blog is fairly new. I’m not getting many comments yet and I don’t want to muddy the waters yet. Thanks again!

  • Chaitanya says:

    Very well explained David.
    I am currently using Comment Luv on my website.
    Thanks for sharing such nice piece of information ..

  • aglow says:

    Why dont we use both… Facebook and disqus on a post… there are some websites which actually do that.. and they get comments on both

  • So, What do you think? Is that priceless if we are using disqus comment system now? Because I have put disqus on my blog.

  • I appreciate you for taking the time out of your day to share the great part from your experiences and honestly I got it at the best point. If you have another free time would you please share your thought on our newly added product here http://www.royalgorden.com/. Thank you in advance and have a great time…

  • Ike says:

    I’ve been debating between WordPress & Facebook comments. I currently have Facebook enabled. I see sites w/ both but I think it looks tacky…

  • hyhybt says:

    From the user side… Disqus generally not only sends me replies and other comments by email, but also allows me to respond without having to go back to the page (and potentially have to dig an unreasonable amount to find the right spot in the thread.) It also also includes, in each emailed comment, the first part of its parent (if any.) WordPress, at least as used on the sites I’ve run into it, either does none of this or, at best, sends the emails (after an obnoxious delay where I have to go back and verify that I really want to get them)… but requires digging through the actual page rather than just clicking “reply” in my email, and instead of the useful inclusion of part of the parent comment, opts instead for quoting the opening paragraph of the original post every time.

    My main objections to Facebook are the inability to separate commenting from my real-world life, poor threading, and having to go back and look through the whole original page if I want to see whether there are any new comments rather than being notified of them. It makes initial comments easy, but conversations difficult.

    Livefyre just doesn’t want to load at all half the time.

    And I apologize if you didn’t want comments this late.

    • FirefoxGuru says:

      Also, there’s no ability to edit comments after you post with raw WP comments, unless there’s a plug-in for that? Does CommentLuv+ have an edit feature? :/

      Sort of like Twitter and LinkedIn of the blogging world.

  • Al Bryant says:

    I’ve just read this post having started looking at Disqus. I started setting up an account and was going to download the plugin for WP but then I thought to myself ‘what problem am I trying to fix?’. I realised I don’t actually have a problem to fix yet so I wanted to see if there were any real benefits.

    Your post has helped me make a decision to stick with WP comments for the time being, until something comes along that actually makes me look for a solution.


  • What happens for the rest of us that aren’t on WordPress, I’m currently on Blogger, hoping to move over to WP shortly, but for now which should I use? I want to eventually move all my comments over from whichever commenting app I’m using to WordPress.

  • Bruno Cunha says:

    So, at the end you choose the Jetpack Comment System to blogmarketingacademy.com.

    I choose this comment system for my blog too: BrunoCunha.com. I think it’s very good but I don’t use all Jetpack functionality because some of them aren’t as good as other plugins.

    But It is still a good post!
    Thank you!

  • sexykate22 says:

    Sooo Interesting….

  • Manu says:

    Shifted from disqus > fb > disqus + fb > livefyre > jetpack+fb

  • I like disqus due to its ease of use and gives a win-win deal for both website owners and link juice expecting commentors!

  • Waqass says:

    I again switched back to my default comment system just because of slowness and the comments being stored on disqus server…..that totally slows down everything.

  • shane knight says:

    disqus is really the best platform for placing comments apart from it now a days social media stuff like facebook ,google+ also leveraging the links building campaign for betterment of SEO

  • Sunganani says:

    I am getting off the Disqus bus simply because I have noticed a drop in the comments I used to have.

  • Disqus is giving good output in terms of search engine ranking.. now it better to use facebook plugin for further benefits.

  • David Cannon says:

    We’ve been using Disqus for a year or two and we aren’t seeing the traction on social media that we expected. Does the WordPress comment system expand your social reach the way you expected?

  • Interesting….

  • Though a lot I’ve seen disqus used, I noticed these days that a lot of news sites / blogs are changing to livefyre. It makes you wonder what the deal is.

  • Simon Mackay says:

    Personally, I would like to see WordPress elegantly interlink your choice of social media sign-in for its comments mechanism so a user can sign in with Twitter, Facebook, Google+ or whatever; or simply add in their name and email address when they add a comment. If they sign in with FB and leave a comment, they can have that comment up on _their_ wall for example.

  • Deola Kayode says:

    Several blogs have their own commenting system and I have only tried Disqus and lifyre.
    I also favour the normal wordpress blog but can we have an enhanced wordpress plug-in that integrates seamlessly?

    Just wondering.

  • Soames says:

    I just switched to WordPress JetPack 1.4 and the comment function looks very nice. But not on my website. It is not shown. Is there something like a shortcode or something to make use of this cool feature? My WordPress version is also updated to 3.4.

  • Kris Olin says:

    Hello David,

    We have been thinking of pulling the same stunt here at Social Media Revolver. Disqus used to be cool, but now it seems to just hinder commenting.

    Did you get to keep your existing comments when you changed over to WP commenting?

    Thanks for a great post!


  • jojo says:

    Thanks for sharing your experience. I was going to use Disqus due to the pretty interface. However after seeing your poll results, I’m just going to stick with wp’s jetpack commenting system. One small addition note: I did have Disqus turned on briefly and noticed that it increased the load time on my post pages significantly. Just FYI for those who are still considering their options.

    • Tyler Hayes says:

      Can you post waterfall charts of what specifically was taking a while to load before and after Disqus was installed? We’ve done a lot of work over the years to make Disqus load efficiently and it’s also non-blocking so it shouldn’t impact your site’s overall load time. More info here: http://help.disqus.com/customer/portal/articles/722608

  • Aman says:

    I used facebook system on my site but the result was different
    Instead the no of comments reduced to 0
    Normal wp system is way better than this

  • Disqus 2012 is ***, not allowing an user to comment without
    an account is not accepted, at least not for me. Tried it, deleted,
    no disqus for me.

    • Robert says:

      I know for a fact that Disqus allows guest comments for which no registration is required, just a name and email address. The downside is that with guest comments, the email address entered by the commenter is not even checked. On this Disqus Help page, search for “Specifying who can comment” and you will see that it is just a config setting. : help.disqus.com/customer/portal/articles/466238
      It also seems that allowing anyone to comment (guests), changes the label “or register with disqus” just above the “name” input box, into “or pick a name”. Which makes sense.
      You can try it for yourself at the gaming site ign.com

      I decided to go for Facebook comments, but also placed a disposable Yahoo! email address at the page, just in case someone didn’t have FB. After 20+ begs to remove FB comments, I’m looking for a commenting system again. (Maybe not representative, because they are all coding nerds like me.)
      I’m just checking out LiveFyre as a replacement. The bulk of my visitors will use their OpenID to login (from stackexchange.com and stackoverflow.com).
      But I’ll probably go for Disqus anyway (I do not use WP). I had Disqus already crossed of my list (initially they were at the top of my list) because in the role of a commenter, you can see quite a bit of other commenter’s history of comments. But I reconsidered, and decided that a possible bad comment history is their own responsibility. BTW, LifeFyre also has this “feature”.

  • RJ Thomas says:

    What do you have to say about Jetpack Comments? After reading this post I am going to switch all my blogs to Jetpack which is made by the same people who make WordPress. So the integration is excellent and very blog like.

  • Jay Brown says:

    I currently use the Jetpack comment system which I’m very happy with.

  • Steve McCann says:

    Hmm so its not quite clear cut for DISQUSS vs WP comments. There is no way to use the FB commenting system with something like WP comments, correct?

  • Robertino says:

    I bumped into this article during my research of commenting systems to add to a regular and static HTML page for an Open Source Linux script that I wrote. So not WP, or any other blogging platform. This will be mainly to answer any questions that might popup.
    The site is ready, and I had more or less decided to go with Disqus. But decided to research some blogs where the candidate systems were actually in use, to find out about privacy in the commenting systems. I was shocked, but extremely glad that I had done this.

    With Disqus, at some sites, not all, I was able to see the complete comment history of all people who left a comment on that site by just clicking on their name. Not just for that particular site, but for each and every site where they had commented through Disqus.
    This might be nice for a site admin to find out about who are potential trouble makers, and find out about interests/preferences of visitors. But this could also be a potential source for not so holy flame wars in your comments, and for someone stalking others. And God knows what else. (I’m glad that I do not have an evil mind.)

    I’ve crossed Disqus of my list, and I’m now considering to either go with my #2 choice, FB Comments, or take the database penalty and set up a WP blog for just one very long static HTML page so that I can use the native WP commenting.

    Check it for yourself in the comments at this site : amazium.co.uk
    I will not post the other sites where I could see people expressing their “intimate” preferences/activities.

  • Ryan Roberts says:

    Great article. I just started using Disqus for commenting. I haven’t decided what to do about my blog yet. You brought up some good points. Thanks.

  • Rhodora says:


    I badly need help. I signed up at Disqus because I don’t want to appear faceless whenever I leave a comment on my friends’ blogs using Disqus as commenting system. However, I don’t want to implement it on my blog because I’m currently using IntenseDebate and I’m fine with it. So here’s my question: what happens after I place (register) my blog’s URL on my Disqus account? Will I have Disqus commenting system on my blog? I’m interested in placing the link on my Disqus profile for obvious reasons, but if it means I’ll have more headaches fixing my blog then I won’t do it. (Switching from Blogger commenting system to ID was traumatic for me and I don’t want to go through the same process again). Thanks in advance for answering my question.

  • I am thinking to shift from Disqus to WordPress. Thanks..

  • Elijah says:

    I will say that this commenting system doesn’t work. This is the fourth time that I’ve tried to comment and the previous three just said “loading….loading….” I’m not sure if that’s a result of the poor web hosting of this site or the commenting system but I don’t have this problem with disqus. I’m a huge fan of disqus because it’s easy to use across websites that use it and it’s becoming more popular (ie CNN now uses it). I do wish disqus allowed clicking on a username to lead to a user’s website but that’s a minor problem compared to this blogs comment system nearly not working at all!

    I’ve used blogger, wordpress, Facebook, and disqus commenting. Disqus is the cleanest and easiest. All bloggers should use disqus.

    • David Risley says:

      Not really sure. I do know we were having some drive issues on our server today, so that could have been an issue.

  • Elijah says:

    Real talk: I use disqus. Also, it has taken me THREE DIFFERENT TIMES on TWO DIFFEREN BROWSERS to finally get a comment up here. Disqus is chill. This junk is not. I’ve used facebook, blogger, and disqus commenting. I’ll never use this wordpress.

  • arun says:

    There is one problem with “Facebook” comments plugin. You cannot remain anonymous if you wish to. Like recently, couple women in India, wrote something about a political leader and it became an issue. The women were traced using their facebook profile and of course targeted. So you got to be careful about what you write.


  • Paul says:

    Hi David, nice read! It gets confusing, quite often but I prefer Facebook. Other options on your list… for example WordPress is a secondary option. I want to check out Disqus. Just throwing another idea here. A short poll or a survey to check out universal favorites is a good idea. SoGoSurvey has good options and a comprehensive list of sample surveys.

  • Hi David, I run the “social” comment system by mail chimp. I just finished testing disqus and wasn’t to convinced about it, even after the upgrades to “2012”. Livefyre was ok, I used them for awhile and their support was great, but like disqus it’s an outside system.

    Social is as close to the builtin system as you get while still hosting your own comments AND being able to import most replies or comments made on facebook or twitter.

    If you post a link to your post, and someone comments in FB, Social finds that comment and brings it over. The only thing I wish it did was export replies to those comments back to facebook for users to reply. But of course they are all different platforms and that level of integration is simply asking for too much.

    I’m considering putting in Facebook comments as well as social in parallel with one another. Not sure if I’ll do that. Facebook is the place that generates the most dialogue for me.

    Check out “social” by mailchimp, you might like it. I find not too many people know about it and that’s surprising considering all the cool stuff it does.

  • I’m using the native WordPress comment system with Askimet for blocking spam. One of the things I did not like with Disqus is that Disqus hijacks the comment counts so that third party applications such as WPTouch and other plugins which display comment count will not work.

  • ALi Peterson says:

    I knew it!! After switching blog templates, I opted to use Facebook comments, and didn’t realize until recently that I wasn’t able to have WordPress comments if using FB ones. I had wondered why I was receiving less comments in general. I’m going to run a poll too, just to be sure what my readers prefer, but I will bet they would rather use WordPress comments. Thanks!

  • Tony McGurk says:

    I have trialled Disqus & Intense Debate recently.. A few times both systems would drop comments every now & then. While I preferred Disqus, on thing I found annoying is that for visitors to comment as a guest they can’t leave their url for me to check out their site without registering. While I see it as no big deal some peole just don’t like to have to register with yet another site just to leave a comment on my site. A few complained with both sysems that I was making commenting harder for them.
    In the end I realised that what was most important was not what I personally prefferred, but what made commenting easiest & hassle free for my valued readers. I thus decided to stay with the regular WP comment sysem. I use GASP which provides excellent antispam without the need for Akismet. I also use “Comment reply notification” plugin which sends email notifications to commenters ONLY when I or someone else replies to their actual comment. Jetpack is annoying in that it emails you for every single comment that is left after yours. I now really can’t see why a 3rd party comment system is really Since switching back to in house commenting a few readers have thanked me for making commenting easier for them.
    My lesson learned, if it works well then don’t try & fix itneccesary.

  • Amartya says:

    DISQUS would be perfect if they had any option to let guest to leave their website URL along with the name.

  • Serge Conus says:

    I am convinced, I will use in-house comment system for my blog as well, thanks for the great post by-the-way David!

  • FYI for anyone interested, last week I wrote a blog post Disgusted with Disqus Discovery. Daniel Ha, one of the founders of Disqus, replied a few times in the comments.

    They have, at least, made it so we can turn off Discovery in the Admin panel. And, equally as important, they have changed what the comment box now says. It is much better. (I will try to put an image at the bottom of this comment, but I am not sure that it will work.)

    I remain on the fence about the comment system. After reading this post originally, I tried going back to the WordPress system but the gravatar will absolutely not work for me. So I was forced to go back to Disqus for the time being. Now since they have changed the wording on the comment screen, I am happier with Disqus.

    I appreciated everything Daniel is saying on my site and what Tyler is saying here but I need to see it happen. When Discovery was turned on on my site I got two links to celebrity gossip, one to a weight loss scheme, and one to an advertisement to an investment site. Right! That is not a “community” that I wish to build!

    Daniel says that they released it before the algorithm was mature so they could work out the bugs with the help of their users. I think it would have been wiser to ask users to join a beta test group. I think this Disqus 2012 has hurt them.

  • shelby says:

    I am hooked on Disqus until they come up with something better!

  • Although I think that Disqus is one of the best platforms for discouraging spammy comments and encouraging genuine interaction, we have also had great success with Facebook commenting as well. This works particularly well with membership based niches, especially when directing people within our email list to a specific blog post we created. It helps to get people sharing their thoughts and promotes the social aspect as well, which Google seems to love.

  • David, I’m so glad you switched back. Most days I don’t comment on your blog simply coz I am not already logged in to my Disqus account and especially when I am busily reading a handful of blogs, I really don’t want to take that extra pain to login to Disqus to post a comment.

  • Shogo Garcia says:

    Thanks for the info David!

    I’m in the process of building a niche blog, and for days and days I’ve been reading articles comparing ad contrasting WP commenting systems.

    This post puts forth BY FAR the best and most intelligent argument I’ve read.

    I’m going with the WP default system–you’ve convinced me 🙂

  • Dan Erickson says:

    I use Disqus. From my end I’m happy. But I’ve run into problems with my comments being deleted or spammed on other sites using Disqus. This is frustrating enough for me to consider a change.

  • i am still with wordpress default comment form. But, some my friend suggest me to choose disqus. “u will give your reader option to leave comment”. But, facebook comment will better way to promote our blog.

  • Samantha says:

    Very insightful… I’m still debating if we should use disqus with our website. I really believe that you’ll get more referral traffic with Disqus, and it’s more engaging than other comment tools. But the fact that it could go out of business is scary to think about and all the 404 errors. I have a lot of deciding to do!

  • Hi David,

    Great post. Personally, I run 2 blogs – my personal blog (rowntree.me) and a magazine style blog which has a reasonable amount of traffic with a strong community (magnate.co).

    On my personal blog, I currently run Disqus 2012 as I’ve used Disqus comments ever since I started blogging (or at least turned on comments on my blog). On the other hand, I’ve used Disqus, WordPress / Jetpack and Facebook comments on my magazine blog. Truthfully, although I’ve had a number of teething problems with Facebook comments in turns of moderation and implementation, I’ve had a better experience with Facebook comments compared to any other commenting system.

    I’m considering switching my personal blog to use Facebook comments also because I like the moderation facility, the entire system seems a lot cleaner, I get more traffic using Facebook as well as the fact that it looks the same as the comments you would see within a Facebook status update.

    In my eyes, appearance and trusting that appearance is key.

  • Safeer Ahmed says:

    Very well explained David.
    I am already using disqus comments system on my website.
    Thanks for sharing nice info..

  • Brian says:

    This is very helpful, than you. I like the gravatars as well, do those pop on automatically from peoples email addresses? EG my yahoo address here has a pic will it automatically post now? Thanks

  • I’ve used all three commenting systems: WordPress comments, Facebook and now Discus.

    My experience was that people commented most when I used WordPress for commenting. Facebook was the lowest and Discus is in between. I had problems with comment spam with WordPress comments, but you can prevent most though not all of this by using plugins like Akismet.

    As for Google Plus or whatever else Google comes up with in future, I don’t think it would be a good idea to let Google control our comment systems as well. Google already has too much power over the Web. It would just mean more sudden “Google slaps”, this time for comments.

    All in all I think WordPress is the best solution. Its simple and straightforward for visitors. Also it means you are not at the mercy of a third party or any of the social media.
    I don’t really trust any of the “social media” when it comes to it. I think It’s an uneasy relationship at best.

  • Brice says:

    That’s it, disqus is gone WP is back! Thanks lol

  • Vito says:

    Awesome article. Found it because we’re considering unhooking Disqus. Like the interface and clean design, but our comments dropped significantly while our 404 erorrs is up in the tens of thousands since our install a few months ago.

    The 2012 Disqus is miserable. The Discovery box alone is reason enough to go back to native comments.

  • Dale Aceron says:

    After flip flopping back and forth like a dying fish between the 3 (WP, D, FB), I am now also deciding to go with Word Press. Because most of my readership is mainly from Facebook (I’m still new), I really wanted something that would have the ability and the OPTION to share onto Facebook. but since I don’t like that the Facebook Commenting system doesn’t play nice with my theme, I’ll just have to wait and hope that WP will/might integrate one little button that gives to option to share the comment on either Social Networking sites.
    Thanks for your post. helped my make my decision!

  • Augis says:

    That’s it.

    I removed Disqus… and I am happy!

    And there is more than one reason for that:

    1) It stopped breaking navigation buttons in the featured slider of my theme

    2) I will get rid of THOUSANDS of 404 errors in Google WebMaster – the problem which popped up in Disqus-enhanced sites in the end of August.

    3) I will be able to make some customizations

    4) I will hope for more users to leave comments 🙂

  • Alea Milham says:

    I think the best commenting system depends on your niche. I use WordPress and uncheck the “Users must be registered and logged in to comment” option. If you force people to sign in to comment, you will primarily receive comments from bloggers and techies. Since I write primarily about food that would exclude the majority of my readers

  • Hi David,

    Funny how we reached the same conclusion. I tried Discus for a while, but found that it decreased page loading times and made monitoring more difficult (yet another login and password to remember). Now I use the WordPress in-house commenting system and it works well for me. Why change something if it works, right? Do more of what works for you, be it WordPress, Facebook or Disqus.

    Thanks for a timely post.


    P.S. Lately I’ve been cutting down on plugins – this practice makes my site both faster and securer (less loopholes and updates). As a site owner, those aspects are so important you must always consider them.

    P.P.S. Funny how this post scored you heaps of comments. Go figure 🙂

  • Dude you inspired me to remove Disqus from my site. I for one do not like the direction
    that they are going towards. I now feel it’s better to use the default WordPress comment system
    and jazz it up with plugins like JetPack from WordPress.

    • David Risley says:

      That’s kinda where I’m at, obviously. I still like Disqus and think its a good system. But, everybody has to make up their own mind on what their requirements are.

    • Tyler Hayes says:

      Owen do you mind if I ask what about our direction you don’t like? I’d be happy to pass your thoughts on to the team.

  • Well, it’s true. I’m a blogger myself and I often get confused, which method of commenting should I keep in my blog. When I use wordpress, it automatically contains a good commenting system. Just adding a few codes in the comment.php file or style.css file makes it perfect.

    But when it comes to other platforms? I like disqas because facebook or twitter just makes it look like spam. I don’t like it. So, in my opinion, disqas is better than facebook when it comes to blog comments.

  • Hi David,

    I’ve always used the WordPress comment system and don’t think I’ll be changing anytime in the near future, especially after reading this. Comment Luv anybody? Plus like you stated, I have total control over it. I’ve had several of my comments disappear on other blogs that use Livefyre and I’ve heard of this happening to others … and there are just enough quirks with both systems to keep me away. Plus many of the bloggers I know and respect have gone back to WP 😉 Love that you changed the commenting system here.

  • Jane says:

    David, I’m so glad you switched back. Most days I don’t comment on your blog simply coz I am not already logged in to my Disqus account and especially when I am busily reading a handful of blogs, I really don’t want to take that extra pain to login to Disqus to post a comment.

    Basically, any blog that requires a “login” to leave my comment/opinion is a no-no for me (my personal opinion).

    I’m sure your comment count will shoot up!

    • Tyler Hayes says:

      Jane, guest comments (i.e., comments posted while not logged-in) in Disqus can be “claimed”, thus merging them into your registered Disqus account. More on that here: http://help.disqus.com/customer/portal/articles/466232 > “Guest comments”.

      This functionality is something we generally can make more clear, and we will. Just wanted to let you know in case you come across any other Disqus sites so you can still comment if you don’t want to/can’t log in at that moment.

    • Jeff Arnall says:

      Very helpful discussion. I was considering Disqus, but now I’m staying with WP comments and Jetpack.

  • My biggest concern, should I choose to revert back to the WordPress commenting system from Disqus, would be loosing all the comments that posted via the Disqus commenting system. Did you experience any issues there?

    After reading your post, I too had wondered if comments have slipped off on my blog due to Disqus’s new update. Very important thing to think about.

    • David Risley says:

      Frank, Disqus posts everything to WP behind the scenes, you don’t lose anything when you convert back.

      • Thanks, David. I actually realized that after I posted the comment 🙂 With the way WordPress comments currently looks for you, did you custom design it to look that way?

  • I personally believe that switching back to a “closed” commenting system is a step backward for the users. Open commenting systems such as Disqus are wonderful for users who don’t have to re-sign every time. Plus, Disqus gives you a sense of community. If a blogger is interested in building and nurturing a community around their commenting area, then an open platform is more desirable. I think you have to look at it from the user’s point of view, not just from the site’s point of view.

    Disclaimer: I run a neutral social conversations aggregator App (Engagio) for online comments and social network conversations, and we work with all of them. We have worked with over 15 APIs and I can tell you that the WordPress API is still limited and limiting. That’s not good for users at large.

    • David Risley says:

      I respect your view, William. But, in actual practice, I don’t think Disqus promotes a community any more than anything else does. In the end, its just a comments system. Requiring a third-party profile to use it doesn’t promote community. And I bet only a small minority of users actually bother to check out any of the cross-promotion efforts in terms of seeing where else people are interacting. They just post a comment – and perhaps reply – all under the post. And, you can do that with the built-in system.

      I don’t dislike Disqus or any of the other solutions, but in actual practice, I think the community-building strength of those things is more hype and marketing than real. But, that’s totally my opinion.

      • Tyler Hayes says:

        Building and growing a community certainly isn’t easy or simple, and Disqus doesn’t cover it all right now. We definitely try to help as much as we can at Disqus, by making a couple products that simplify the process of managing community. I think we still have a lot of room to grow in terms of helping educate community moderators on how to build and grow a community from the ground up, since right now it’s pretty much Register > Install > GLHF.

        That said, though, with the products we offer right now — the Disqus commenting embed and its partner the Disqus admin, most notably the moderation interface — we definitely have seen more community-building strength than the average bear. Take for example a few of the Disqus admin’s features:
        – Network-wide profiles: better understand who the newcomers to your community are, where they participate, and what they’re saying and upvoting both on your community and across Disqus.
        – User reputation: better understand how respected or established newcomers to your site already are.
        – Whitelisting and blacklisting: make sure your community’s regulars aren’t put through any pre-moderation (say, of comments including links or images) that you may require of newcomers. And keep out the trolls, so your community keeps high signal and low noise.

        More info on ^^ at http://blog.disqus.com/post/14575149870/try-the-all-new-moderation-on-disqus and http://blog.disqus.com/post/18875154463/the-all-new-disqus-moderation-introducing-user

        And more notably the embed’s features:
        – True realtime commenting: see new comments not only as they’re posted, but as they’re being typed. This keeps visitors on the page longer, and participating more. It feels more like a real-world, in-person conversation, rather than the ping-pong of phone tag or letter writing.
        – Discovery: we automatically offer up content on the community we think you’ll like.
        – Voting and Best sort order: helps surface the best comments and thus keep the sub-threads of conversation going longer than chronological threads.

        More info on ^^ at http://blog.disqus.com/post/25017922977/the-new-disqus-2012

        Anyway, that’s just a taste of what I’d say is the most notable stuff we’re doing right now. There are numerous examples of sites that have seen boosts in their community’s engagement after switching to Disqus. Those can be found all over, at http://community.disqus.com and http://disqus.com/showcase for example. We have much more coming.

  • Shlomo Skinner says:

    I’m among those that won’t comment via Facebook.
    I have an account with Discus, but it’s a pain to want to leave a comment and have to go through the process to log into the system.
    I’m happy to see that you’re back to the WordPress comment system.

  • Arun says:

    I always love to use and comment only on the blog which is having default comment system. I really don’t like any other comment system.

  • Tony Escobar says:

    Very interesting take on the different comment systems. It’s true, a great majority of WordPress users prefer the native comments platform. Personally, I love Livefyre! Although I’m a new blogger, I’m confident that Livefyre has the best mix of features. Simple design, various social sign-in options, social tagging, sharing comments via shortlink, Facebook, Twitter, and now Linkedin, and recent post linkbacks. Although the latest Livefyre Comments 3 is still in beta, it’s definitely headed in the right direction.

    I’m simply a fan of the dynamic approach to commenting on blogs, which highly resembles how we already interact on the various social networks most of us enjoy using. Thanks for the insightful post David.

  • Steve says:

    Looks like you are back with WordPress comments. I have sites with WordPress, DNN Blog, and Disqus. The DNN Blog used to get the most but their wasn’t much moderation so I had to spend 45 minutes a day moderating all the spam. WordPress gets a little and Disqus doesn’t get any comments. Disqus does show twitter interaction that links to the article which is nice. I like that you can do social login with Disqus, it should get more comments than it does.

  • Hi David,
    I like your thoughts and analogies. I use WordPress comment box plus commentluv. This helps me reward commentators with backlinks and it really attract comments a lot

  • Leah4sci says:

    Interesting that you should write about this just when I was considering the comments options for my own site. I like what wordpress comments offer for the site and will certainly look into the facebook/twitter plugins you mentioned. I didn’t ‘mind’ disqus but I do prefer the natural WP comments

    • David Risley says:

      You’re not alone. 🙂 I think a lot of people prefer the normal comment system.

  • Justin Mazza says:

    Hey David,
    I will always remember your site as one of the first that I noticed using Disqus. When I started my blog in 2011 I switched from the WordPress default to Disqus for a few months. Than I discovered Comment Luv and went back to the WordPress comment system. In the beginning of 2012 I switched to LiveFyre for a few months. Now I am using what seems to give me the best results and that is the WordPress comment system.

    In my opinion, most people don’t like having to log in to leave a comment. I don’t like the new Disqus comment look either.

    take care.

    • David Risley says:

      Thanks, Justin. 🙂 I think this is a switch I’ll stick to. In fact, will likely be switching my other site (PCMech.com) back to regular comments too. Its using Disqus now.

  • Sergio Felix says:

    Hey David, I was thinking of using Disqus for some time but never actually decided to take the plunge and I’m still using the WordPress internal system.

    It was mostly because I always saw these hardcore debates about Livefyre vs Disqus and for some reason they were always present in all the cool blogs.

    So far I’m happy with what I’ve got but as far as the comment decrease on the site, I have two theories:

    1. The domain name change. I don’t know what happens but whenever someone changes their domain people are not dragged to the site as they used to.

    Yes, you can have the redirects in place, the seo juice from google (almost) intact yet it does impact on your audience.

    I have seen this happen in other blogs that used to have 60+ comments on the same day go to as little as less than 10 comments.

    The only change? The domain name switcheroo.

    2. Excluding the domain name theory, I have seen a major decrease in blog comments everywhere (except a few of the cool kid’s blogs like viperchill, spi, etc)

    I’m not sure if people are starting to see that they won’t get much in return from their backlinks after so many Google Updates, if they are actually starting to get drown reading the same content spun over and over all over the place or if they are not into networking anymore.

    To be honest, I don’t know why this is happening but it happened to many bloggers that I know who used to have big audiences.

    It’ll be interesting to find out what is happening.


    PS. I have heard lots of great things about JetPack but I haven’t tried that yet either.

    • David Risley says:

      Yeah, I’ve noticed comments decreases on other sites, too. But, I’m not that concerned about it. Comments don’t equal money. 🙂 Some of my best customers never post comments on this site. So, I’m more interested in the metrics which are important.

      I think, in this blogging space, a lot of people are ADD’s out. So, they post don’t post as much because they’re too busy scanning and looking for shiny objects.

  • Hi David,

    I have always wondered why people use Disqus. I have never seen the advantage. I use the WordPress system with CommentLuvPremiu
    and I’m happy with it.

    Thanks for sharing your insights.



    • David Risley says:

      Yeah, being able to use plug-ins like CommentLuv is one of the perks of using the built-in system.

      • jupiterjim says:


        I love CommentLuv Premium and believe that helps me get more comments. Plus there are a few other helpful plugins built into CommentLuv Premium that I like. The one that notifies someone when I’ve responded to there comment! This is a great article AND an important discussion for us bloggers to have.


        ~ Jupiter Jim

        • Chris Naish says:

          +1 CommentLuv Premium, it also has the option to add FB comments section in case you get die hard FB users.

          • Allen says:

            Both of those features are available in the WordPress comments system with Jetpack. I’m still convinced that no other commenting system is superior.

  • Nice critique on Disqus and Facebook.

    I believe we’ve missed a point – in the future, Google+ will make a comeback, somehow my 6th sense clicks and swears on this, then Disqus might have a leeway into the Google fora. Facebook might struggle.

    Its just like a doorway, whoever opens it, finds it difficult to maintain their name – others who follow, evolve, grow, chew, digest, enjoy and grow again. Like ERP – SAP, Oracle are at odds and would be, while there are a bunch of mushroom ERP companies which are delivering quality too, but learning from what giants are committing.

    Nice blog by the way.

    • David Risley says:

      Perhaps, but for now, G+ doesn’t have near the appeal as Facebook or any of the others, really.

      • Kevin says:

        I’ve used all three commenting systems: WordPress comments, Facebook and now Discus.

        My experience was that people commented most when I used WordPress for commenting. Facebook was the lowest and Discus is in between. I had problems with comment spam with WordPress comments, but you can prevent most though not all of this by using plugins like Akismet.

        As for Google Plus or whatever else Google comes up with in future, I don’t think it would be a good idea to let Google control our comment systems as well. Google already has too much power over the Web. It would just mean more sudden “Google slaps”, this time for comments.

        All in all I think WordPress is the best solution. Its simple and straightforward for visitors. Also it means you are not at the mercy of a third party or any of the social media.
        I don’t really trust any of the “social media” when it comes to it. I think It’s an uneasy relationship at best.

        • jupiterjim says:


          You’ve articulated your argument quite well. You are soooo right!!! The last thing we want to do is give Google even more control over our WordPress blog!!! And the other points you made are excellent as well!!!

          Great Job!!!

          ~ Jupiter Jim

  • Dan says:

    I use WordPress’ core comments because I have total control over it. I don’t have to worry about a company being bought, or closed, or closing a service. My comments are, and always will be, my comments. Services come and go, and I can’t have half my website’s comments removed. The gains do not outweigh the possible losses on a long term project.

    • jupiterjim says:


      That is another very important point!!! You control the comments. They are in your database!!! Your comments are NOT in the hands of a company that may or may NOT be here tomorrow!!!!

  • JohnnyFit says:

    Interesting. I use WordPress, but with the Jetpack comments configured to allow people to log in via their social network. I’ve been eyeing Discuss and LifeFyre, but after reading this, I think I’m fine staying where I am.

    Sometimes we like to tweak around with our blogs so much we forget that old saying…”If it ain’t broke, don’t fix it!”

    • David Risley says:

      Very true. And, you know, it didn’t occur to me to see if Jetpack had that functionality. Will check it out. Thanks for the lead. 🙂

      • Rishab says:

        The really good aspect of this post is that you have explained how you personal experience with these comments systems were and also highlights how you should go about taking informed decisions. I notice that the blog post is broken down to specific issues that you wanted to evaluate.

        In order to figure which commenting system to go along with you used a facebook poll which is in actual what the tool is there for thereby indicating that even if you are personally inclined towards a particular aspect of stuff for your website, you let YOUR community decide that for you and you need to use such tools to pick on those signals. You community will appreciate the aspect that you value their opinions and that will attract unbiased opinions, like the ones that you expect from a friend.

        Lastly by summing up that this was a personal decision and what applies to you does not necessarily apply to others is a way telling people (website owners) that they would need to use the similar strategy to connect & ask their communities what they would like and that might be surprisingly different than what David got as responses.

        That is what a website is all about, engaging & bonding with your community and tweaking your site accordingly as THEY would like it. Thats the goodness a website can give to its community. Forget however cool the disqus or any other plugin for that matter is, if it does not fit your community’s bill, it ain’t worth using and that is what is pivotal in making that decision.

        My recommendation is to use a social plugin that permits you to comment using social logins but not disallowing regular ol commenting like the ‘jetpack’ plugin you have installed.

        Jetpack since its from guys who made wordpress, I believe is safe to believe that it is native and that is good and is the safest solution. But just like David did, you could take your community’s opinion on it.

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