Be On A First-Name Basis With Your “Web Guy”
No language issues with offshore teams. No micromanagement. No wading through lists of freelancers you don’t know, wondering who you can trust.
Instead, just friendly competence to help you build and maintain your WordPress-powered membership site & business platform. By somebody who has been doing it for over 20 years.

When you put your website into the care of Concierge, I become your WordPress business partner. Here’s what that means…
It means I will handle the “tech stuff” so you don’t have to worry about it. The hosting, the plugins, the security, the optimizations, the maintenance, the fixes, the “plugin conflicts”. You will no longer be on your own.
It means you’ll have somebody on hand when things get confusing. I answer questions in plain-English… and often record private videos for my clients to make things even more personal.
It means you won’t have to be nickel-and-dimed researching and buying numerous plugin licenses. My entire toolkit will be available to use on your website. Everything is fully licensed. Plus, because I know these tools well, I know they work together and I will ensure they do. No more frankenstein site where you feel like pieces of it are held together with duct tape. 🤪
But, websites are not “set it and forget it”. It isn’t just about tech and maintenance. It also comes down to continuing growth and improvement. All to improve the effectiveness of your site as a marketing & sales asset. So…
Concierge means you’ll have my hands-on help and advice for things like conversion optimization, automation, design tweaks and more. Need a new form built? A new automation? A landing page? A working opt-in process? No problem…. I do it all the time. 😇
It means I’ll be there to help you build a site which does what you need. And to execute and build out projects and improvements and execute on your strategies.
I have also been running my own business for the last 25 years. I’ve also worked with hundreds of entrepreneurs over the years on their own businesses. I’ve recorded hundreds of videos, launched online courses, done product launches, done webinars… you name it. I’m not just a “tech guy”, but I know the ups and downs of running a small business. I know marketing and conversions.
When you enroll your site in Concierge, it means I will bring my unique mix of skills (entrepreneurial, marketing and tech) to your website…. so together we can make it sing!
My Clients Get The Following…
Total Site Maintenance
I’ll take care of all the updates for you on a weekly basis. That includes all themes, plugins and Wordpress core. We also use visual testing and personal visits to your site to ensure nothing breaks on updates. And if it does, I’ll fix it for you.
Unlimited Answers
Got questions? Hit a snag? Got a site problem and can’t figure out what’s happening? Just ask me. I’ll help you personally. Just shoot me a message. I’ll answer you there, record a quick video if needed, or just fix it.
Malware Protection & Firewall
Your site gets a safety net. Daily malware scans and immediate fix if any is detected. You’ll also get an integrated web application firewall… serving as a shield between your server and hackers/bots.
Daily Off-Site Backups
I’ll ensure your site is backed up and we can store those backups securely in the cloud – powered by BlogVault. And if we need to restore something, we can do partial restores without having to overwrite the entire site.
Access To Premium Plugins
Save money on subscription and support fees and get access to a bundle of thoroughly tested plugins for building and managing your site. You’ll have a full stack of premium tools… at no additional cost to you. See the current toolkit.
Anytime Credits Discount
If you need any project work or ANY direct help with your site that goes beyond the scope of your plan, you get an automatic discount on all purchases of Anytime Credits. Credits can be used for work on your website or 1-on-1 calls.
Fully Managed Hosting
Put your site in good hands with powerful hosting. No need to have your own hosting bill – I’ll pay for it. I’ll also deal with all the hosting headaches so you don’t even need to worry about it. Powerful, cloud-based hosting included.
Email Deliverability
Using something like FluentCRM to power your email list? Not only can I provide that system for you, but I can also power your outgoing email service and set it up for you. Powered by PostMark with some of the best delivery rates in the industry.
Hosting Support
Let me handle whatever comes up with your hosting, so you’re not left alone figuring out some stupid cPanel, DNS settings, or stuck in a live chat from hell. I’ll deal handle the nerdy stuff for you and you won’t have to worry about it.
Performance Support
I’ll be your partner in ensuring high performance metrics for your website – important for SEO. Let me handle the caching needs, the performance optimizations, and all the nerdy stuff. Your site will be fast.
ONEPass Membership Included
A ONEPass membership to Blog Marketing Academy is included… giving you access to all courses, all tutorials, all training videos as they are released so you can also be self-empowered with your site as a DIYer. If you want. 😜
Traffic Analytics
Google Analytics isn’t really free. They “spy” on your site’s data and all of your users for their own purposes. As a client, you’ll be able to use Fathom Analytics (normally $14/mo). Includes a traffic dashboard within WordPress and weekly email reports. Fully GDPR compliant and privacy friendly.
Automatic Image Optimization
Premium image optimization powered by ShortPixel, enabling faster performance by serving optimized images. No image limits. Just upload your image(s) and ShortPixel will take care of the rest.
Private Collaboration Area
Escape the clutter of our inbox with a private collaboration area powered by Basecamp. We’ll keep things organized via messages, tasks, file storage and a private chat. All fully private. Can also invite team members if needed.
“First Name Basis” Support
In all our communications about your site, you’ll know exactly who you’re dealing with. We’ll get to know each other. I treat all my clients like friends. And that’s exactly how I want you to feel.
Here’s Why Clients Work With Me…
If you become my client, then your site becomes my business. No, I won’t run it for you. That’s your job. But, I will alleviate the headache of dealing with WordPress. The headache of dealing with web hosting support people. The headache of updates, backups, performance, and all the rest. And I’ll be there for the little things that come up during the month where you could use some insight or a helping hand.
Save Money
Avoid piecemeal software subscriptions and purchases. Get guidance on what to use so there’s no wasted funds. I’ve got access to some of the best software on the market.. and we can use it on your project as needed.
Easy Communication
Clients tell me I’m super easy to talk to and pretty laid back. Oh yeah, and I speak English pretty well since I’m a native Floridian. 😎 You and I will get along well.
Sound Advice
I have well over 20 years of experience, not just with the tech stuff, but also the business and marketing side as well. And I often act in an advisory role for my clients.
No More “Go It Alone”
You will no longer be alone to figure out how to do things. Got a question or need some hands-on help? Just ask. I’m here to alleviate the hassle… so you can focus on your business and life.
Less Complication
I’m good at keeping things simple. Let me deal with the complicated stuff so you don’t have to. I’m good at it. I (strangely) kinda like it. So, just let that be my job. I’m the simplifier.
Broad Experience
My expertise extends beyond just WordPress basic maintenance. My work can range from helping setup your email…. to building complex marketing automations. I know this business… very well.
Less Wasted Time
I’ve watched so many people over the years get stuck in the weeds on tech stuff on their sites… so much so they aren’t even doing what’s needed to grow their business. I’m here to help you focus on what’s important.
More Trust
My clients entrust me with their logins and their site. I take that seriously. I store things securely. I treat your site like I do my own. I will only do and recommend what is in your best interest.
Personal
I don’t hide from my clients. You’re talking with me. I’m easy to find. There’s no AI chatbots around here. My clients usually feel like they know me… and that’s the way I prefer it.
Chris Chippendale, PatientCentred.co.uk
Rick Bell, The Gig Coach
How I Curate The Best Tools For Your Website
There’s a lot included with Concierge services, but the entire goal of it is to provide the smoothest possible experience with your WordPress site. I pay more for the best tools. I am regularly curating and acquiring licenses for the best premium plugins to enable you to do what you want with your website – all in a way with respects your digital sovereignty.
It begins with the core set of tools…

Rocket is simply the best web host I’ve ever worked with. Top quality performance and the best support I’ve ever seen. I use Rocket for my clients because I know I can promise top-shelf hosting for my clients.

I don’t use some plugin to make your site back itself up. Instead, I use the best backup solution – BlogVault. All secure in the cloud, ability to do incremental restores, staging sites, and more. My clients never need to worry about backups.

My clients have access to Fathom Analytics to track website stats. Privacy friendly and easy to use. Avoid the overwhelm (and data mining) of Google Analytics with traffic data you can actually use.

Outgoing emails from client sites are run through Postmark, a high-deliverability, highly respected email service. Emails that your site sends will have high deliverability through Postmark.

24/7 malware scanning, website firewall, and automatic detection of security vulnerabilities on WordPress plugins. I use Malcare to ensure my client sites never get hacked.

Automatic image optimization for all images you upload to your site, powered by ShortPixel. Streamlined images for better site performance.
In addition to bringing the best premium services to your website, I also have the goal of you not having to feel nickel-and-dimed with the various plugins and tools you’re going to need to power your platform. So… I have created what I call the Concierge Toolkit. This is a collection of premium, vetted plugins which are available to clients as needed.

The Toolkit represents thousands in licensing costs if you were to acquire them on your own. In order to provide the best possible tools, I have acquired agency licensing and make them available to Concierge clients upon request.
Some agencies offer plugins to clients, but they don’t actually hold licenses. Instead, they download them from GPL sites. While that is legal, I choose not to do that in almost every instance. After all, I wouldn’t be a very good Concierge if I didn’t have access to the support teams of these products. In fact, on several occasions, I’ve worked with the developers of these products to fix bugs and debug issues for clients. I consider good relationships with the teams behind these products to be important…. and it provides an extra layer of security and service for my clients.
The Toolkit is built to be comprehensive for the various needs of clients in all kinds of niches…. and I’m adding to it regularly as I vet and test new solutions. For instance…
And I’ve got tools not even mentioned here. 😎
When you add the licensing costs of the plugins in the Concierge Toolkit, the quality web hosting, the premium backups and security, the privacy-friendly analytics by Fathom Analytics, and automatic image optimization… most clients end up saving money by being enrolled in Concierge.
And that doesn’t even include the time savings. What is your TIME worth? Simply put, if you’re wasting your time with updates, debugging plugins, figuring things out, and fighting your website…. that’s time you’re NOT spending growing your business.
Concierge is put together to remove the hassle.
To make owning and running your website simple again. Without too many separate fees. And with a “web guy” you can go to to ask questions and get help anytime you need. (Yeah, that’d be me. 😉 )
Your Next Step…
Choose a plan which makes the most sense for you. No contracts. Cancel anytime you want. Change plan anytime.
CORE
The standard (and most popular) plan. Includes all core services mentioned above.
PLATINUM
The most all-inclusive plan for membership sites and ecommerce sites with more support requirements.
BASIC Have only basic needs and don’t need all the bells and whistles? I’ve got a basic plan intended for small business sites and blogs. Click to learn more about the basic plan.
All pricing is in USD. You can upgrade or downgrade your plan at any time by just contacting me. Easy peasy.
Common Questions
Got Any Other Questions?
Book a RoadMap call and we’ll decide which plan is best for you.
You made it down here to the bottom of the page! Let me just leave you with this…
For years, Blog Marketing Academy was mainly an educational business. I created and launched numerous online courses – often teaching people at the beginning stages of their business. But, I wasn’t really working with students very closely. They just watched my videos. And most of the time, they didn’t really execute what I was teaching. That got old for me. So, I pivoted.
When I launched what is now Concierge, I came to really enjoy working with people more closely. And when there was a barrier that came up, I didn’t just “teach” them what to do…. I could just get in there and do it!
Results were tangible. And I built relationships with my clients. It is much more satisfying. More work in some ways, but I find it fulfilling.
I much prefer working with clients rather than just students.
So, I can’t wait to have you come onboard as a client. I look forward to getting to know you. And I look forward to doing right by you.
Talk to you soon!

