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  • Disqus > Thrive Comments?

     David Risley updated 1 year, 4 months ago 2 Members · 8 Posts
  • Rob Dyer

    Member
    May 28, 2020 at 9:44 am

    <div id=”topic-title”><div><div><h1 data-topic-id=”2014″>David, I just tried following the migration instructions in the article you shared but they appear to be out of date and the screen grabs do not match the current version of Disqus.

    So, I spent some time reading around other articles, including support within Disqus.

    The problem I’m hitting is that in order to export I need to sync Disqus with WP but when I go into the Sync tab in Disqus it’s giving me an error message:
    “You must have a Site Shortname, API Secret Key, and API Access Token configured to enable this feature.”

    This is stopping me from being able to sync with WP.

    Yet, when I go into the Site Configuration tab in Disqus I have the Sitename and Site Secret Key but all the other fields are empty and say their inclusion is ‘optional’

    Clicking on the ‘Learn More’ next to the Sync errors takes me to How to Sync Manually instructions that say I need to “create an API Application…” at which point my brain seizes up!

    Do you know how I can populate those fields so I can sync Disqus with WP so I can then export, ready to remove Disqus and replace with Thrive Comments??

    [What follows copied from the Legacy Forum…]
    </h1>

    <h1 data-topic-id=”2014″>Disqus > Thrive Comments? </h1> <div id=”ember175″> Technical Help <div> </div> </div> </div> </div> </div>

    <div> <section id=”topic” data-topic-id=”2014″> <div> <div id=”ember183″> </div> <div id=”ember185″><div><div><article id=”post_1″ data-post-id=”7832″ data-topic-id=”2014″ data-user-id=”702″><div><div></div><div><div><div>therealjapanRob D</div><div><div>Apr 2</div></div></div><div><div>

    I use Disqus for my comments and I noticed recently that I’m unable to set/remove the Featured Comment function. I’ve just noticed that the plugin hasn’t been updated for over a year!

    So, I’m considering switching to Thrive Comments (I’m a big Thrive user) but am not enamoured with the functionality or look of it at present.

    Also, I figure there’s no way to migrate existing comments over? I’m not sure if I should just wait on Comments to see if it develops a bit more and stick with Disqus for now, or make the switch.

    BTW, I’m planning on giving the full Thrive Theme Builder a run as my theme is no longer supported either.

    General thoughts and comments based on your experience with either of these platforms welcome.

    @DavidRisley I saw you recently started using Comments – but can’t recall what you were using before?

    Thanks!

    </div><section><nav></nav></section></div></div></div></article></div></div></div></div></section></div><section><nav></nav></section><div><article id=”post_1″ data-post-id=”7832″ data-topic-id=”2014″ data-user-id=”702″><div><div><div><section>
    </section></div></div></div></article></div><div><article id=”post_2″ data-post-id=”7839″ data-topic-id=”2014″ data-user-id=”1″><div><div></div><div><div><div>DavidRisleyDavid RFounder</div><div><div>Apr 3</div></div></div><div><div>

    I have gone back and forth a few times on whether to even have comments on my site, but I am now using Thrive Comments.

    What is it you don’t like about it? Seems like it does all the basic stuff one would need and then some. And it isn’t as if t he requirements for a comment system are all that steep to begin with.

    Personally, I think it looks great.

    Found this on migrating Disqus comments to WordPress:
    https://www.ampercent.com/migrate-disqus-comments-back-wordpress/21729/ 1

    </div><section><nav></nav></section></div></div></div></article></div><article id=”post_3″ data-post-id=”7867″ data-topic-id=”2014″ data-user-id=”702″><div><div></div><div><div><div>therealjapanRob D</div><div><div>Apr 11</div></div></div><div><div>

    Thanks for the feedback @DavidRisley. Having looked into Thrive Comments in more depth I see that it can, in fact, do all I want it too – it just seems that hardly anyone is using much of its functionality on the sites I’ve seen using it.

    So I’m really pleased I can switch to Thrive from Disqus.

    I just need to export my Disqus comments into WordPress and then I’m hoping I can import ffrom WP comments into Thrive Comments. Thus carrying across the many I have in Disqus.

    </div><section><nav></nav></section></div></div></div></article><article id=”post_4″ data-post-id=”7869″ data-topic-id=”2014″ data-user-id=”1″><div><div></div><div><div><div>DavidRisleyDavid RFounder</div><div><div>Apr 13</div></div></div><div><div>

    Thrive Comments is just a new code-base for the existing comments system in WordPress. So, there will be no need to “import” from WP to Thrive. It is one and the same.

    Lemme know how it goes!

    </div></div></div></div></article>

  • David Risley

    Administrator
    May 28, 2020 at 10:00 am

    I’m not uber familiar with Disqus anymore since it has been years since I used it.

    Seems they have their own plug-in, though, that can automate syncing things up. Seen this?

    https://help.disqus.com/en/articles/1717135-syncing-with-wordpress

  • Rob Dyer

    Member
    May 28, 2020 at 10:16 am

    Yes, I have the plugin installed and I am trying to follow the instructions on this page but that’s where I hit the error message – in their plugin.

    Don’t worry, I’ll try contacting Disqus support to see if they can resolve it.

    I’ve had a nightmare month of tech issues so far. Oh well. That’s life as an entrepreneur I guess!

  • Rob Dyer

    Member
    June 3, 2020 at 8:29 am

    David – or any Disqus tech-heads…

    I posted about this issue in the Disqus forum 6 days ago but no responses unfortunately.

    So I’ll post a copy here in the hope that someone reading this can help…

    <div data-role=”message”>

    I’m trying to export my comments to WordPress but the problem I’m hitting is that in order to export I need to sync Disqus with WP, but when I go into the Sync tab in Disqus it’s giving me an error message:

    “You must have a Site Shortname, API Secret Key, and API Access Token configured to enable this feature.”

    This is stopping me from being able to sync with WP.

    Yet, when I go into the Site Configuration tab in Disqus I have the Sitename and Site Secret Key but all the other fields, including API Secret Key and API Access Token, are empty and say their inclusion is ‘optional’.

    Clicking on the ‘Learn More’ next to the Sync errors takes me to Syncing With WordPress instructions but I simply get lost in the jargon (I’m not a techie) which says I need to “create an API Application…” at which point my brain seizes up!

    How can I populate those fields so I can sync Disqus with WP?

    Thanks!

    </div>

  • David Risley

    Administrator
    June 3, 2020 at 10:11 am

    I think you would need to create an API application in your Disqus account.

    https://help.disqus.com/en/articles/1717083-how-to-create-an-api-application

    It says you need a PRO subscription for unlimited usage of the API, though. Not sure if that means you have limited usage of it as a free user.

    I am unsure, but maybe you’d need to temporarily upgrade to PRO over there to get this to work. If so, that’s a change from when I last used Disqus. It also would be another reason why I am not a fan of them.

  • David Risley

    Administrator
    June 3, 2020 at 10:15 am

    Also see this on how to set up manual sync:

    https://help.disqus.com/en/articles/1717135-syncing-with-wordpress

    Seems you need to create an API application in your Disqus account.

  • Rob Dyer

    Member
    June 4, 2020 at 9:29 am

    Thanks David – long story short the Disqus support info no longer works with their outdated plugin – so was unable to follow it. (I saw others complaining about the same issue online.)

    Still, my comments had been backed up (apparently from when I first installed their plugin) – so I was able to migrate to Thrive Comments. I noticed that a few comments didn’t get carried over for some reason – but the vast majority of them did. So I can live with that.

    Loving the flexibility and power within Thrive Comments. Have set it up so that when a person leaves a comment for the first time a (Thrive Leads) lightbox pops up offering them an exclusive lead magnet and adds them to my list. Awesome!

    Thanks – onwards and upwards!

  • David Risley

    Administrator
    June 4, 2020 at 10:19 am

    Glad you got it worked out. The good thing, too, is that if you ever get fed up with thrive comments, you won’t have this same issue. Because, it isn’t a remote system like Disqus. It is all in your control now.

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