Facebook Pixel disappeared – what are my options?
OK (after my GA going AWOL last month) I was about to run a FB ad yesterday only to discover that my FB pixel has disappeared from my site.
I spent over 1 hour on chat with FB (which was pretty useless) but it seems it stopped reporting on the 14th or 15th of this month.
It had been running since 2018. And I was told there’s no way to ‘revivie’ it and retain all my historical traffic data, and that the only option was to setup a new pixel and start all over again.
Question: If I were to reinstall a version of my website, from a backup where the site still had my FB pixel, would that work and provide data continuity (so I wouldn’t have to set up a new pixel)?
(Thought: I have a suspicion that Thrive updates caused this, as an update to Thrive Theme Builder a couple of weeks back just randomly deleted my favicon and I had to re-upload that. I’ll probably raise a ticket with Thrive just to investigate that possibility.)
Bloofy frustration to say the least.
Thanks for any informed guidance!
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