Fluent crm automation question

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      • September 23, 2022 at 7:12 pm #3536809

        I have a new automation in fluent crm that I want to have new members get once they sign up. I’d like to use the current member tag for new members as well (I don’t really want two tags for the same member level.). If I start the automation will all of my current members with the tag get put into the new automation? If so, how do I make it so only new members receive the automation?

        • September 23, 2022 at 7:12 pm #3536884

          Sorry about the slow reply here.

          If you are using “Tag Applied” as the trigger, then the automation will trigger at the time the tag is applied. So, anybody who already has that tag isn’t going to get anything. People who newly get the tag applied will trigger it.

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