FluentCRM tag removal
I’m using a ReEngage tag to send a re-engagement sequence within FluentCRM.
I want to remove the ‘Re-engage’ tag from contacts once they click on anything in an email sequence I am sending, but cannot see how to do this.
I don’t want to use smartlinks as my understanding is that I’d have to set up *every* link in *every* email in my re-engage sequence as a potential trigger. (This also seems like fudge rather than their intended use.)
Can I not simply run a report/process to show ‘clicked on a link’ in a given email or (better still) a sequence of emails, and where there is a match remove the tag ‘Re-engage’?
Seems like this is should be an automation thing but I cannot see how to simply do this within that functionality. I could be missing something there though.
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