Issues after updating Thrive Architect from Thrive Themes

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      • dhmailbluewin-ch
        June 17, 2021 at 5:39 am #3528890

        To all, that use as well Thrive Architect:

        Almost every time, when I update TA, that breaks some visual elements on my website. Just by updating – that’s really annoying. Support couldn’t help me with this.

        Here’s an example of a page how it looked like before updating TA:
        https://www.freiklavierspielen.com/der-pianoclub/

        And here how the same page looked like after updating TA:
        https://sdhunziker.wpengine.com/der-pianoclub/

        After updating the pricing table got colored bars on the top, the guarantee box moved to top left and some pictures got a very low height.

        Does anyone experience similar issues with TA?
        Could it be, that something on my website setup isn’t ideal and therefore causes such issues?

        Thanks for any hint!
        Daniel

        • dhmailbluewin-ch
          June 17, 2021 at 5:39 am #3528894

          The url with the issue has changed. You can see the issue here:
          http://dhunziker.staging.wpengine.com/der-pianoclub/

          • David Risley
            June 17, 2021 at 5:39 am #3529795

            My guess is that you’ve got cache making things weird. Have you tried clearing the server cache?

            Also, if using the new version and you’re using Project Lightspeed, you may want to temporarily turn that off and see if it makes a difference.

            I’ve never had things get messed up upgrading TA because typically the CSS isn’t changing.

              • dhmailbluewin-ch
                June 17, 2021 at 5:39 am #3530119

                I’m using wpengine. On the wordpress dashboard there is an item of wpengine called “General settings – Purge all caches”. That’s what I did, but that didn’t help. Anyway, I guess this could really be a caching issue.

                Did you ever use wpengine together with Thrive Architect?
                If so, wasn’t there no such issues as well with this setup?

                Thanks, Daniel

                • David Risley
                  June 17, 2021 at 5:39 am #3530120

                  Pretty sure I used Architect on WPEngine, but it has been awhile since I used WPEngine. 🙂

                  Have you tried editing the page and just adjusting the margins and stuff on those areas?

                  • dhmailbluewin-ch
                    June 17, 2021 at 5:39 am #3530176

                    Ok, so it seems you didn’t have any such issues using wpengine and TA.

                    Yes, sometimes it works just to edit this elements and then save them.
                    But in this case, either the element looks suddenly fine after editing it, or I can correct it by editing it, but it doesn’t save and looks again the same after leaving TA.

                    A little bit strange…

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