Being an internet company, the office hours of PC Media, Inc. are all over the board. Generally, we’re closed on the weekends. During the work week, we make every effort to reply to all inquiries within 24 hours.
Returns & Subscription Cancellations
100% money back guarantee covers price of product only.
Customers must contact our support department to request a refund on any of our products. Once a valid refund request submitted, the refund process will take no more than 30 days (usually much quicker than that). All refunds will be either returned to the original credit card OR- mailed in check form to the billing name and address. International orders that will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.
You have SIXTY (60) Days from the date of the original purchase to return the product to receive your refund. Any return received after the SIXTY (60) DAY time limit will not be processed.
FOR BLOG MARKETING ACADEMY SUBSCRIPTIONS ONLY:
Monthly Subscriptions: You have THIRTY (30) Days from the date of the original purchase to request a refund for your Blog Marketing Academy monthly subscription. Any refund request after the THIRTY (30) DAY time limit will not be processed. You may cancel at any time after the initial THIRTY (30) Days has passed.
Yearly Subscriptions: For yearly subscription purchases, you have THIRTY (30) Days from the date of the original purchase to request a refund for your Blog Marketing Academy yearly subscription. Any refunds requests after 30 days will be prorated by the amount of time remaining under the original yearly subscription period. Example: If you purchase a yearly subscription in January of this year and you decide you want a refund 6 months from the purchase date, youre prorated refund would be 50% of the purchase price.
Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice.
Terms of Subscription Renewal
Monthly Blog Marketing Academy subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section of the Terms of Service page.
Yearly Blog Marketing Academy subscriptions automatically renew each year at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Annual renewals are subject to the usual 30-day refund period (see above).
At this time, we do not accept personal checks for any training products or subscriptions. All orders must be placed via credit card or Paypal.
If you have questions or comments regarding PC Media, Inc. products, please email us at [email protected]
Our lawyers made us include the section and we’re surprised you’re here reading it! But, it’s really important stuff so we’re glad you’re here. Please take the time to read this page. It could prevent you from hearing from our lawyers, or worse yet, from really nasty people, like prosecutors.
Here’s the deal:
We run this site so that people like you (and people you like) can use it for personal entertainment, information, education, communication, and cyber-gratification. So go ahead and browse around all you like. You can even download stuff from the site but only for non-commercial, personal use. If you do, though, you need to leave the copyright and other notices all over the stuff. They’re there for a really good reason. And don’t even think about distributing, modifying, transmitting, reusing, re-posting, or anything else with any of the stuff, including the text, images, audio, and video, for public or commercial purposes unless we give you written permission.
If you visit our site, you’re also legally obligated to [read: stuck with] the terms and conditions listed below and any other law or regulation that applies to the site, the Internet, the World Wide Web, or Tampa, FL. You shouldn’t access or browse the site if you have any problem with that, because once you start, there’s no turning back — you are bound by [read: stuck with] the terms and conditions.
So here’s the scoop on our Top Ten Rules:
1. For everyone’s sake, just assume that everything on the site is copyrighted unless we say it’s not. So you can’t use the stuff except how we say you can on this page or anywhere else on the site without our written permission.
2. While we try to include accurate stuff on the site, we’re not promising you it’s accurate. In fact, we’re not promising you anything except fun and entertainment. So if you use stuff on the site, you’re using it at your own risk. Don’t call us if there’s a problem because we assume no liability or responsibility for errors or omissions on the site
3. We and anybody else who helped us create, produce, or deliver the site are not liable for any damages you suffer when you use it. In particular, the lawyers want you to know that our disclaimer includes “direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the site. Without limiting the foregoing, everything on the site is provided to you ‘AS IS’ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON INFRINGEMENT.
Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.” What a mouthful from the mouthpieces. We put all of that in quotes because we couldn’t figure out any other way to say it that the lawyers would accept. But here’s the bottom line — we’re not responsible if you’re browsing around and the site damages you or your computer or infects it with any nasty viruses. We sure hope that doesn’t happen, but if it does, don’t call us.
4. If you don’t want the world to know something, don’t post in on the site in any bulletin board or anyplace else. That’s because anything you disclose to us is ours. That’s right — ours. So we can do anything we want with the stuff you post. We can reproduce it, disclose it, transmit it, publish it, broadcast it, and post it someplace else. We can even send it to your mother (as soon as we find her address). Not only that, we can even use any ideas, concepts, know-how, or techniques you post any way we want to, including, developing, manufacturing and marketing products or other stuff using the information you post.
5. Pictures of people or places shown on the site are either our property or someone else’s property we’re using with their permission. No matter what, it’s definitely not your property. You or any of your net-friends can’t use it unless we said you could on this page or somewhere else on the site. And guess what — we likely won’t say yes. So be careful because unauthorized use may violate all sorts of nasty laws. Be smart, keep the stuff you download to yourself.
6. There’s also a lot of trademarks, logos, and service marks on the site that either we own or we’re using with someone else’s permission. So don’t think you have any kind of license or right to use them, because you don’t and we’re not about to give you one. If you don’t leave them alone and mess with our trademarks, logos and service marks on our site, we’ll probably go ballistic, so will the companies that own the other trademarks, logos and service marks. That means that we’re likely to sue you or to ask a prosecutor to come after you for messing around with our property or the property of others.
7. You’ll probably notice we’ve linked our site to lots of others. While that’s cool, it doesn’t mean we’ve looked at all those sites, much less checked them out periodically to see what’s going on. So don’t blame us if some site you link to is bad or has stuff on it that offends you or your pets. Go ahead and link, but remember, you’re doing it at your risk.
8. That brings us to what you do on our own site. While we occasionally listen in on chat groups, or look at the posting in our discussion groups or on our bulletin boards, we take no responsibility and assume no liability for the content of those locations or for any mistakes, defamation, libel, slander, omissions, falsehoods, obscenity, pornography, or profanity you might encounter when you visit such places on our site. And don’t be stupid by posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, nasty, mean, or profane material or any material that law enforcement types may consider a criminal offense, get someone in court on a civil lawsuit, or for that matter violate any law — anywhere, anytime. While we certainly respect your privacy, we have no choice but to fully cooperate with any law enforcement authorities or court which might ask us who might have posted nasty stuff on our site.
9. Software that we use on this Site is protected by all sorts of patriotic U.S. laws. Because of that, you can’t download or send the software to anyone in the vacation travel spots of Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country where United States has embargoed goods; or (get this) to anyone on the United States Treasury Department’s list of Specially Designated Nationals, or the U.S. Commerce Department’s Table of Deny Orders. As if that were not tough enough, if you live in or are a national of any of those lovely places, you’re not even supposed to be reading this page, so beat it!
10. We’re also allowed to change this page and anything else on the site any time we want to. That’s because it’s ours and we have the programmers who can do it. If we do change the page, then you’re bound by [read: stuck with] those changes, too, whenever you visit our site.
11. If either of us wants to make something of it and wants to “sue” (a dirty word) then we have to follow these rules of engagement. (sort of according to the Geneva Convention):
This Agreement is governed by the laws of the State of Florida, without regard to principles of conflict of laws.
To the extent you have in any manner violated or threatened to violate BlogMarketingAcademy.com and/or its affiliates’ intellectual property rights, BlogMarketingAcademy.com and/or its affiliates may seek injunctive or other appropriate relief in any state or federal court in the State of Florida, and you consent to exclusive jurisdiction and venue in such courts.
Any other disputes will be resolved as follows:
If a dispute arises under this agreement, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Florida. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Florida, under the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.
If this all sounds kind of mean and undiplomatic, you should have seen what the lawyers gave to us in the first place!
December 22, 2010
PC Media, Inc.
P.O. Box 1417
Riverview, FL 33568
Your privacy is important to us. At Blog Marketing Academy, we have a few fundamental principles regarding your privacy:
We do not ask you for personal information unless we truly need it.
We don’t share your personal information with anyone except to comply with the law or protect our rights.
We don’t store personal information on our servers unless required for an on-going operation of our site.
PC Media, Inc. is the parent company of the Blog Marketing Academy. It is our policy to respect your privacy regarding any information we collect while operating this website.
Information We Collect And Receive
When any visitor (and that includes you) visits our website, we collect non-personally-identifying information of the sort that web browsers and servers typically make available. This includes things such as your browser type, language preference, type of computer, etc. This data is collected in aggregate for the purpose of understanding how visitors interact with and use this website. From time to time, we may publish parts of this information in aggregate as part of reporting on trends in the usage of this website.
We also collect potentially personally-identifiable information like your IP address for logged-in users, when filling out a form, or when making a blog comment. These IP addresses are visible and disclosed to the administrators of this website, but the data is only disclosed under the same circumstances that we use for personally-identifiable information as described below.
Certain visitors to this website choose to interact with us in ways that require the Blog Marketing Academy to gather personal data. The amount and type of information gathered depends on the nature of the interaction. For example, if the visitor chooses to receive email updates, we’ll ask for their email address. For example, those who choose to purchase a course or membership, we ask for personal information such as name, email address, credit card information and password for the account. When paid customers are logged into their accounts on this website, our system tracks the pages they visit, their IP address, and the date and time. In each case, Blog Marketing Academy collects only the information that is necessary or appropriate to fulfill the purpose of the visitor’s interaction with us. Blog Marketing Academy does not disclose personal data other than described below. Furthermore, visitors can always refuse to supply personal information, with the caveat that it may prevent them from engaging in certain activities on this website.
How We Use Data Collected
We use this data in order to effectively further our legitimate interests in operating our services. More specifically…
We use your personal, demographic and profile data to enhance your experience on our site and to enable us to present content we think you might be interested in.
We use your contact information to communicate with you by responding to requests, comments and questions. We may also send you other administrative emails, messages and other communications related to any services you have purchased.
We will use your email address to send you marketing and promotional emails when permission has been granted for that.
We may also use your personal, demographic and profile data to improve our site, for statistical analysis, for marketing and promotional purposes, and for editorial or feedback purposes.
If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.
As required by applicable law, legal process or regulation.
To investigate or prevent security issues and abuse of our service.
If information is aggregated or de-identified so as no longer to be reasonably associated with an identifiable natural person, Blog Marketing Academy may use it for business purposes. To the extent information is associated with an identifiable natural person and is protected as personal data under applicable data protection law, it is referred to in this policy as “personal data”.
We take security of your data very seriously. We take all reasonable action to protect from loss, misuse and unauthorized access or disclosure. This includes:
Employing 256-bit secure protocol (SSL) across our entire site so that all interactions with our website are secure.
Restricting access to personal information to Blog Marketing Academy employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Not storing sensitive data (such as credit card information) on our servers, but instead relying on trusted third parties to secure this data.
Doing due diligence with third party providers (see Disclosure to Third Parties below) to ensure they have a secure environment.
Given the nature of communications and information processing technology, Blog Marketing Academy cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others.
Blog Marketing Academy will retain user data as spelled out here unless otherwise requested by the customer.
Aggregate data not personally identifiable is retained in logs.
Customer log files on our website (when logged into their membership) is retained for a period of 30 days then deleted.
Email subscriber information is retained even after you choose to unsubscribe. Unsubscribed emails are deleted in batches roughly ever 60/90 days.
Disclosure of Data to Third Parties
This section describes how information is disclosed to third parties.
We never rent or sell customer information or email subscriber information to any third parties.
Members may interact with each other in live chat or via our community forums and members are responsible for any data they themselves disclose in these environments.
We engage third party companies and service providers in order to fulfill infrastructure functions of our business and information may be shared with these companies only to the extent necessary to perform the service they were hired to do. Additional information on the service providers used is found below.
If required by applicable law, regulation or legal process, we may disclose information.
If necessary to enforce security, enforce an agreement, prevent fraud or theft, we may disclose information to third parties.
We may share your information with other third parties only with your consent.
Drip Email Marketing. Provider of our email list hosting and email marketing services.
We make use of browser cookies to perform certain functions. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system. Cookies allow us to recognize you as a user when you return to our website using the same computer and web browser.
BlogMarketingAcademy.com will set it’s own cookies for the purposes of security, member authentication, member activity and analytics. We also use third party cookies so that those services can operate as designed. This would include Drip Email Marketing, Google Analytics and other service providers as specified above.
Your Data Rights
Individuals located in certain countries, including the European Economic Area, have certain legal rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to information, as well as to seek to update or delete this information. You can usually do this using your account settings provided inside your Member account. If you have any difficulty using these tools, contact us for additional assistance.
You may opt-out of receiving communications from us by not submitting your information. We also allow you to remove your information from our marketing lists. If you remove your information from our marketing lists it will no longer be used by us to send promotional correspondence to you. You can out-out from our marketing lists by clicking on the Unsubscribe link at the bottom of every email we send you, or by sending your request, in writing, via email to: [email protected] When you opt out, your data is not automatically deleted and is retained for a period, according to our data retention policies.
To the extend prohibited by applicable law, Blog Marketing Academy does not allow use of our services and website by anyone younger than 16 years old. No information collected from children is knowingly used for any marketing or promotional purposes whatsoever, either inside or outside BlogMarketingAcademy.com. No part of BlogMarketingAcademy.coms web site is structured to attract anyone under the age of 16. If you learn that anyone younger than 16 has unlawfully provided us with personal data, please contact us and we will take steps to delete such information.
If PC Media, Inc. (the parent company of Blog Marketing Academy) was acquired, or in the unlikely event that PC Media, Inc. goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of PC Media, Inc. may continue to use your personal data as set forth in this policy.