On-Demand WordPress Help
When You Need It

Flexible credits you can use for hands-on site work, strategy calls, or implementation sessions. No contracts. No pressure. Use them on your timeline.

Anytime Credits are how everything gets done inside Concierge. Buy them upfront, use them whenever you’re ready.

One credit equals roughly one hour — whether that’s development work on your site, a strategy call, or an implementation session. Mix and match however you want. Credits stay on your account until you use them. They don’t expire.

You don’t need to be on a Concierge plan to buy credits, but plan members get automatic discounts on every purchase.

What Can Anytime Credits Be Used For?

Think of Anytime Credits as flexible building blocks — not rigid projects.

Here are common ways clients use them, with typical ranges.

Small Fixes & Tweaks

Quick, targeted help

  • Fixing broken forms or page elements
  • Minor CSS or layout tweaks
  • Plugin configuration or troubleshooting
  • DNS, redirects, or email deliverability issues

Typical usage: ¼–½ credit

Site Cleanup & Maintenance Help

Making things leaner, safer, and smoother

  • Plugin cleanup and simplification
  • Fixing update-related issues
  • Replacing bloated tools with better alternatives
  • Security hardening beyond routine maintenance

Typical usage: ½–1 credit

Performance & Speed Optimization

When speed, SEO, and stability matter

  • Performance audit with clear action steps
  • Page speed optimization and caching adjustments
  • Database cleanup and asset optimization
  • Core Web Vitals improvements

Typical usage: 1–2 credits

Pages, Funnels & Layout Work

Building or improving key parts of your site

  • Landing or sales page builds (Kadence / blocks)
  • Homepage restructuring
  • Checkout or funnel setup (Woo, CartFlows, etc.)
  • Page redesigns using existing copy

Typical usage: 1–3 credits

Email & Automation Setup

Powering your marketing engine

  • FluentCRM setup and configuration
  • Automation and tagging logic
  • Email sequence setup (with provided copy)
  • Transactional email configuration

Typical usage: 1–3 credits

Memberships, Courses & Communities

More moving parts, done correctly

  • Membership site setup (Woo + WP Fusion)
  • Course platforms (LearnDash or custom builds)
  • Access rules, onboarding flows, automations
  • FluentCommunity setup and configuration

Typical usage: 2–5 credits

Rebuilds

Handled carefully, end-to-end

  • Converting site to Kadence
  • Page rebuilds
  • Platform changes
  • Custom setups using custom post types

Typical usage: 3–10 credits

Custom Integrations & Advanced Setup

Clarity before execution

  • WP Fusion tag logic and sync rules
  • Custom configuration beyond “out of the box” setups
  • Advanced conditional logic or workflows
  • Custom code snippets

Typical usage: 1–3 credits

Strategy Calls & Advisory

Clarity before execution

  • 1-hour strategy or implementation call
  • Site and tech stack audit
  • Planning, simplification, and prioritization

Typical usage: 1 credit per session

These are typical ranges, not fixed quotes.
Credit usage depends on your site, setup, and goals. Not every project is predictable – and sometimes unforeseen things come up.
This is why we use credits. They are designed to be predictable – yet flexible.

Credit Packages

Credits are bought in packages. Buy just one at a time, or buy several at a time for a cost savings. You decide.

Normal Rate:

$140

Concierge Core:

$112

Concierge Platinum:

$98

Normal Rate:

$375

Concierge Core:

$300

Concierge Platinum:

$262.50

Normal Rate:

$600

Concierge Core:

$480

Concierge Platinum:

$420

Normal Rate:

$1,150

Concierge Core:

$920

Concierge Platinum:

$805
Add Credits To Your Account

Quick Questions Answered…

No. As of now, credits do not expire on your account. So you are able to purchase them and use them immediately… or 6 months from now. They’ll still be there.

Concierge service includes certain core services each month and ongoing. But, for extended development work on your site or to book calls, Concierge clients use Anytime Credits.

Clients on the Concierge Platinum plan get a certain amount of time each month toward development work, edits, or even to book calls. In those cases, no credits are needed. But, once time spent goes past the allotted time on the plan for the month, credits will be needed.

We will refund only unused credits within 30 days. Once services have been performed and a credit debited, there are no refunds for those credits. And we do not offer refunds past 30 days because, frankly, it really messes up the accounting.

When it comes to hands-on work on your site, a credit is equivalent to roughly an hour of dedicated focus on your site. But, certainly, some tasks don’t take an hour. Plus, I’m pretty fast at things so sometimes things just don’t take an hour. So, what I do is keep a log of partial time. And we’ll only make a debit when we have reached the full hour.

Example: Let’s say a task takes only 15 minutes. I’ll log it in my records. Then, a few days later, another task takes 45 minutes. At that time, the full debit will be made from your account to include both sessions.