The Right Level of Support for Where You Are Right Now
Every plan starts with the same managed foundation — hosting, security, updates, backups, and monitoring. That’s enough for some clients, and I’m glad to keep it that way. But if you want the full toolkit, priority handling, and hands-on development time in the mix, the higher tiers are built for that.
ESSENTIALS
A solid foundation for smaller sites that just need things handled.
Development time is available at the standard rate for Anytime Credits
CORE
Most Popular
The ideal balance of support, collaboration, and capability.
Everything in Essentials, plus:
Development time is available at the discounted rate for Anytime Credits
PRO
RECOMMENDED
Ongoing support plus included dev time — for sites that are always evolving.
Everything in Core, plus:
Great for occasional content changes, quick fixes and tweaks without the need to use credits.
PLATINUM
BEST VALUE
The highest level of partnership — for sites that are central to how your business runs.
Everything in Pro, plus:
Enough time for feature builds, design changes, advanced integrations. First-in-line handling. Enough email for most sites. And the highest discount on credits if you need more.
Development On Any Plan
I get to know your site fairly well. I also host most of my clients. This means I have deep knowledge and access to your site – and specialized tools at my disposal to work quickly. Need something built, changed or fixed? Even something custom-built just for your site? I can almost always do it faster.
Development time is billed via Anytime Credits – a much more flexible and cost-effective approach than typical hourly billing. Put the credits on account…. and use them toward development time or even personal consultations. It’s your call. Credits are there when you need them – and do not expire until used.
Credits are Used For:
Clients Use Bundled Hours For:
What Is “First Name Basis” Support?
It’s simple. My name is David. 👋 I’ll be your “web guy”. And you just come to me whenever you need something with your site. That’s pretty much the gist of it.
Around here, there are no support tiers. No support tickets. No AI chat bots. Yes, the higher-level plans do have some prioritization when it comes to hands-on development time and projects, but when it comes to answering questions and fixing things that break, you just come to me when there’s a problem.
My goal is that we get to know each other. That you won’t have to tell me things twice. And when you reach out for something, I already know your site well enough to answer your question without any cookie-cutter answers.
Which Plan Is Right For You?
Here’s what each plan actually looks like in practice — so you can pick the one that fits where you are today.
Essentials is the entry point into Concierge — built for small-to-medium WordPress sites that want fully managed hosting and professional care, without needing ongoing development time or advanced features.
If you simply want your site to run fast, stay secure, stay backed up, and have somebody you can actually reach when something odd happens… Essentials is the plan designed for you.
Core includes everything from Essentials — hosting, security, backups, updates — but adds the support, tools, and partnership that most site owners actually need to run a business on WordPress.
If your website plays a real role in your business—bringing in leads, students, members, or customers—Core is the plan designed for you. Core is designed for sites that do much more than just look pretty. Membership sites and ecommerce stores need the premium tools and support resources – and that’s what Core is designed for.
Pro includes everything from Core, but includes a higher volume of outgoing email and 1-hour of included dev time each month. Perfect for the typical membership site or ecommerce store where things come up, but you don’t need me to do active custom work.
Pro is the level where Concierge really becomes a partnership, not just a hosting and maintenance service.
Platinum is built for site owners who need more than routine maintenance — they need a WordPress partner who actively works on their business every month. If your website is central to your revenue, your marketing, or your daily operations, this plan ensures it’s not just maintained… it’s continually improved, optimized, and supported at a higher level.
Platinum is the highest-touch level of Concierge – including 3 hours of dev time each month, the steepest discount on additional credits when needed, massive email volume, and first-in-line priority on development tasks.
Ready to hand off the WordPress headaches?
Pick the plan that fits and you’ll be onboarded within a day.
ESSENTIALS
A solid foundation for smaller sites that just need things handled.
Development time is available at the standard rate for Anytime Credits
CORE
Most Popular
The ideal balance of support, collaboration, and capability.
Everything in Essentials, plus:
Development time is available at the discounted rate for Anytime Credits
PRO
RECOMMENDED
Ongoing support plus included dev time — for sites that are always evolving.
Everything in Core, plus:
Great for occasional content changes, quick fixes and tweaks without the need to use credits.
PLATINUM
BEST VALUE
The highest level of partnership — for sites that are central to how your business runs.
Everything in Pro, plus:
Enough time for feature builds, design changes, advanced integrations. First-in-line handling. Enough email for most sites. And the highest discount on credits if you need more.