Be On A First Name Basis With Your Web Guy
I’m David Risley. I’m here to make your WordPress site purr like a kitten, and simplify everything for your website.
No language issues with offshore teams. No micromanagement. No wading through lists of freelancers you don’t know, wondering who you can trust.
Instead, just friendly competence to help you build and maintain your WordPress-powered membership site & business platform. By somebody who has been doing it for over 20 years.
How would it be if you were on a first name basis with your āweb guyā? To always know who to go to when you need help with your website?
As you no doubt know, having a website means thereās some ongoing work to do. Things to figure out. Issues to deal with. It is just part of the gig, really. Youāve got backups, plugin updates, performance tweaks, dealing with security issuesā¦ and even just the random little updates you need to do.
You could do it yourself, for sure. Most people do. But, all too often, what ends up happening is thatā¦ it just doesnāt get done. Plugins donāt get updated. Performance tweaks donāt get done because the siteās owner doesnāt even know what to do. Or, the site could get hacked due to crappy hosting, out-of-date software, etc. And, the moment anything goes wrong, it becomes a huge ātime suckā because the siteās owner doesnāt know what is going on.
Plus, there’s the risks of building a concoction of plugins that don’t even work very well together. Where you’ve built a real frankenstein site where you feel like pieces of it are held together with duct tape.
Thereās WordPress support services out there. Most of them are kinda corporate looking. You donāt really know who is doing anything. Thereās no real point of contact. Most of it is probably totally hands-off and automated and just very impersonal.
I wanted to try something different.
As a Concierge client, I will be personally maintaining your website. Iāll be your webmaster. When you need something done, youāll know exactly who to ask. Plus, even when youāre not asking, Iāll be behind the scenes keeping things updated, tweaked, backed up and generally just running smoothly.
Concierge Services For WordPress
I’m here to help you plan, build & manage your WordPress website.
Building Membership Sites
You can have a membership site that fits your specific needs, including videos, courses, document library, custom post types and more.
Developing Brand New Sites
Need a site build from scratch? You provide the content and the branding and I’ll handle the rest. Or I can just support you why you do it. Up to you.
Updating & Modifying Existing Sites
Need changes to the theme? New features & functionality on an existing site? Yep, I do that all that all the time.
Sales Funnels & WooCommerce
Need help with your online store? Need sales funnels, checkout funnels, and after-the-sale automations working as intended? You know I do that, too.
Website Migrations
Migrating to another host, dealing with email setup, DNS changes and other site launch support tasks.
Marketing Automation & Support
Need in-depth marketing automations, working with third-party services, and other workflow design? I do that, too.
Maintenance, Fixes & Updates
Keeping things updated and working, debugging when they don’t, fixing hacked sites, plugin configuration. Yep, I got it under control.
Strategy & Consulting
Helping you choose the best options for you and make the best technical decisions for your specific projects and budget.
Clients Get The Following…
Total Site Maintenance
Iāll take care of all the updates for you on a weekly basis. That includes all themes, plugins and Wordpress core. We also use visual testing and personal visits to your site to ensure nothing breaks on updates. And if it does, I’ll fix it for you.
Unlimited “First Name Basis” Support
Got questions? Hit a snag? Got a site problem and canāt figure out whatās happening? Just ask me. Iāll help you personally. Just shoot me an email. Iāll answer you there, record a quick video if needed, or just fix it.
Enterprise-Level Malware Protection & Firewall
Your site gets a safety net. Daily malware scans and immediate fix if any is detected. You’ll also get an integrated web application firewall… serving as a shield between your server and hackers/bots. Shield your server from having to field and block those incoming threats.
Anytime Credits Discount
If you need any project work or ANY direct help with your site that goes beyond the scope of your plan, you get an automatic 30% discount on all purchases of Anytime Credits. Some Concierge clients join for this alone. Saves as much as $180 on 5 credits.
Daily Off-Site Backups
Yes, your web host keeps backups. But, you donāt want to blindly trust them. Iāll ensure your site is backed up and we can store those backups securely in the cloud. BlogVault daily backups are included. I’ll take care of it for you.
Access To Agency Plugin Licenses
Save money on subscription and support fees and get access to a bundle of thoroughly tested plugins for building and managing your site. Your site will be built using the highest quality software – without the hassle of multiple subscription fees. See the current bundle.
Rocket Powered Hosting
Put your site in good hands with powerful hosting by Rocket.Net. No need to have your own hosting bill. Rocket hosting is pretty much the fastest WordPress hosting you can find and an awesome company. It would cost you $30/month to host with them directly, but I’ll handle it for you as part of your Concierge subscription. Learn more about the hosting
Outgoing Email Service
Using something like FluentCRM to power your email list? Not only can I provide that system for you, but I can also power your outgoing email service and set it up for you. Powered by PostMark with some of the best delivery rates in the industry.
Performance And Everything Plan Only
Hosting Support
Let me handle whatever comes up with your hosting, so youāre not left alone figuring out some stupid cPanel, DNS settings, or stuck in a live chat from hell. I’ll deal with your host… or you can just host with me (via Rocket Hosting) and remove every ounce of hassle.
Site Analytics via Fathom Analytics
Google Analytics isnāt really free. They āspyā on your siteās data and all of your users for their own purposes. As a client, you’ll be able to use Fathom Analytics (normally $14/mo). Includes a traffic dashboard within WordPress and weekly email reports.
ONEPass Included
A ONEPass membership to Blog Marketing Academy is included… giving you access to all courses, all tutorials, all training videos as they are released do you can also be self-empowered with your site as a DIYer. If you want. ;)
Performance Maintenance
WordPress sites need certain core maintenance actions done to maintain performance. This can include deleting spam comments, post revisions, database optimization, etc. I’ll do it all for you. This also will include automatic image optimization (which usually costs money if you do it on your own).
Performance And Everything Plan Only
Here’s Why…
If you become my client, then your site becomes my business. No, I wonāt run it for you. Thatās your job. But, I will alleviate the headache of dealing with WordPress. The headache of dealing with web hosting support people. The headache of updates, backups, performance, and all the rest. And Iāll be there for the little things that come up during the month where you could use some insight or a helping hand.
Save Money
Avoid piecemeal software subscriptions and purchases. Get guidance on what to use so there’s no wasted funds. I’ve got access to some of the best software on the market.. and we can use it on your project as needed.
Easy Communication
Clients tell me I’m super easy to talk to and pretty laid back. Oh yeah, and I speak English pretty well since I’m a native Floridian. ;) You and I will get along well.
Less Hassle
You will no longer be alone to figure out how to do things. Got a question or need some hands-on help? Just ask. I’m here to alleviate the hassle… so you can focus on your business and life.
Less Confusion
I’m good at keeping things simple. Let me deal with the complicated stuff so you don’t have to. I’m good at it. I (strangely) kinda like it. So, just let that me my job. I’m the simplifier.
More Focus
I’ve watched so many people over the years get stuck in the weeds on tech stuff on their sites… so much so they aren’t even doing what’s needed to grow their business. I’m here to help you focus on what’s important.
More Trust
My clients entrust me with their logins and their site. I take that seriously. I store things securely. I treat your site like I do my own. I will only do and recommend what is in your best interest.
Chris Chippendale, PatientCentred.co.uk
Let’s Compare…
In most cases, my clients actually save money by being part of Concierge. Plus, life is just easier. š Let’s compare the cost of the included services if you were to get them on your own…
- Rocket.Net Hosting ($30/month)
- Daily Backups, Web Application Firewall, Bot Protection, Malware Protection by BlogVault – $149/year (or $12.41/mo)
- Fathom Analytics – $14/mo
- ONEPass – $15/mo
- Plugin Licenses – $1857/year (or $154/mo). You probably wouldn’t need them all, but still ;)
- Automatic image optimization – $???
For all of it, that adds up to $226/mo if you were to get it all on your own. Of course, you probably wouldn’t need every plugin, but let’s take a very typical use case…
Take a typical membership site that I might build for a client. Common plugins would include FluentCRM, Fluent Forms, WP Fusion, Kadence Theme. All of those use PRO licenses. The annual cost of licensing adds up to $572, or $47.66/mo. Add that to the fixed cost of the other services included in Concierge and that comes out to $119.07/mo.
Concierge Core can be gotten for just $99/mo. Includes much more. Plus, you don’t have the hassle of setting it up and maintaining it. You’ve got unlimited email support plus a 30% discount on any hands-on work you need me to do on your site.
Kinda makes sense, right? š I built it that way on purpose.
Subscription Plans
No contracts. Cancel anytime you want.
CORE
$99/mo
Includes core client services.
PERFORMANCE
$199/mo
Everything from Core, plus outgoing email service for newsletters and marketing, ongoing care for site performance, and 60 minutes of hands-on work on your site without worrying about credits.
PLATINUM
$299/mo
Includes everything in other plans, PLUS 2 hours per month of hands-on work (anything you need) without credits required. Also, a 1-on-1 strategy call each month so we can discuss ways to make your site better and grow your business.
BASIC CARE ONLY – $49/mo
Just need the basics to protect your site and keep things maintained? I’ve got a plan for that. Includes ongoing weekly maintenance, daily off-site backups, and the full suite of enterprise-grade malware protection and firewall. Also includes email support. Does NOT include hosting, plugin licenses, analytics, ONEPass, or any discount on Anytime Credits.
Don’t have ongoing needs? Just need some one-time work done without the ongoing maintenance? Click here to learn about Anytime Credits. Credits can be used anytime for new development, support requests, booking calls, and more.