Fluent Support Review: First Look At An Integrated Customer Helpdesk Solution For Wordpress
Fluent Support is a brand new Wordpress-based customer support helpdesk. Let’s take a first look at how it works…
Fluent Support is a brand new Wordpress-based customer support helpdesk. Let’s take a first look at how it works…
Got a nasty email from a reader or customer? Got a complaint? Maybe it is out in the public and you’re worried about the right way to handle it? This simple guide discusses the best ways to handle complaints in your online business.
The ‘Contact Us’ page is often an afterthought. However, done correctly, it can be an effective tool for driving sales and conversions. Here’s how…
Not enough testimonials? Here’s several strategies to get testimonials automatically using systems. So you’ll have a constant flow of new reviews coming in for social proof.
Perhaps you’ve experienced it. Perhaps you yourself have done it. But it goes like this… A person has bought something and something went wrong. Maybe there was a problem with the card. Maybe the shopping cart system flaked out and caused some weird thing to happen. No “thank you” email gets sent, yada yada….
All online businesses – big and small – need to have some kind of system in place for managing customer support. Problem is, like a lot of other things these days, there are about a thousand different options for doing so. Lots of different support desks out there, and it is hard to determine…
The Morning WP is a weekly newsletter for solopreneurs building on the WordPress platform. Become a smarter, more self-sufficient WordPress site owner… in just 5 minutes per week. So you can grow your business effectively.
The Founder’s Memo is more personal. More about things I’m trying out. Things I want to share. Strategies and insights and things I’m excited about. There aren’t multiple sections. No “latest posts”. None of the fancy newsletter-y things. Just… an email that I write and send to you and I hope you find it useful.